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Grava Chrysler Jeep Dodge Ram Service Reviews

  • 29 Mystic Ave
  • Medford, MA 02155 (map)
  • (888) 356-4147
  • Chat with Dealer
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Service Rating TERRIBLE SERVICE DEPT> By caroll1 on 03/20/13 10:18:52 AM PDT
Recommend this dealer? No

Grava Jeep Service department is horrible. I took my car in for a tire pressure light on and check engine light on. They lost my lug nut key and Joe C., head of service, is so rude he claimed I never left it for them. Four whole days later when I picked my car up, the tire pressure light was still o...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Screwed out By mfg1 on 07/14/10 12:00:00 AM PDT
Recommend this dealer? No

I brought my vehicle to Grava for an alarm issue, which turned out to be the worst experience ever. I was told after 24 hours of bringing my vehicle in that is was fixed only to find out the problem was never was resolved. After being told by the service manager on many occasions that they did not k...
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Service Rating The Worst Service. Period!! By badgrava on 07/06/10 12:00:00 AM PDT
Recommend this dealer? No

I purchased the wheel and tire insurance for $260 when I bought my vehicle new. Well, inconviently, I had two flat tires on two different days. Dealing with Andre is painful, he dislikes his job very much. He charged me two different prices for repairing a flat, even when I told him I had the insur...
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Service Rating Nothing but problems By taken4aride on 09/08/09 12:00:00 AM PDT
Recommend this dealer? No

I have driven Jeeps for the last 20 years. When I first saw the Jeep Commander I was excited. In July 2006 I purchased a 2006 Jeep Commander new from Grava. I really don't drive much but I need a reliable car. In July 2008 with a milage of about 8500 miles on the car I took it to Grava Service for ...
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Service Rating Can't Get The Job Done Right By lesfs on 09/18/08 12:00:00 AM PDT
Recommend this dealer? No

I brought my car in to be fixed at Grava and this is the 8th time I have been back for the very same issue and they will not fix this issue. When I first brought my car in they said that it was the computer chip, since it was throwing off all these errors on the computer. Then they told me they th...
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