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Grava Chrysler Jeep Dodge of Medford, Massachusetts

OVERALL SALES RATING:
2.3 stars
Reviewed by 2 members
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OVERALL SERVICE RATING:
1.8 stars
Reviewed by 2 members
Write a Service Review
DEALER INFORMATION:
Grava Chrysler Jeep Dodge
29 Mystic Ave
Medford, MA 02155
(781) 391-8950
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HOURS:
Sunday
12:00 pm-05:00 pm
Monday
09:00 am-09:00 pm
Tuesday
09:00 am-09:00 pm
Wednesday
09:00 am-09:00 pm
Thursday
09:00 am-09:00 pm
Friday
09:00 am-07:00 pm
Saturday
09:00 am-05:00 pm
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Sales Reviews of Grava Chrysler Jeep Dodge
Sales Rating:
3.6 stars
Sales Associate:
1 bars
Vehicle Inventory:
5 bars
Finance Department:
5 bars
Trade-In Process:
2 bars
Buying Process:
5 bars
Jeep Commander
by jechisholm4 on 05-19-08 (12:03PM)
Pros:
Nne
Cons:
The Jeep brand

Worst car purchased...  2006 bought it when the book value was over 35K.  We never drive it, barely got 10K miles on it and the trade in/retail value is 19K.  And when we bought it, we told the salesman that we were interested in it because we wanted a larger car for our family...  Well, the seco...

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Sales Rating:
1.0 stars
Sales Associate:
1 bars
Vehicle Inventory:
1 bars
Finance Department:
N/A
Trade-In Process:
N/A
Buying Process:
N/A
Dissatisfaction with Grava
by mothermeow on 11-10-07 (07:03AM)
Pros:
none
Cons:
many

I set out knowing facts and what I might consider in a new vehicle. Grava was one dealership I strongly regret having gone to. Most vehicles did not have prices on them, ones that did were used vehicles. The sales person who came out spoke poor English, did not want to answer my questions, only w...

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Service Reviews of Grava Chrysler Jeep Dodge
Service Rating:
2.0 stars
Quality of Work:
2 bars
Parts Availability:
1 bars
Price:
2 bars
Waiting Area:
3 bars
Shuttle or Loaner:
N/A
Nothing but problems
by taken4aride on 09-08-09 (08:28AM)
Pros:
free coffee??????????
Cons:
mitigating circumstances after having car serviced/no follow up

I have driven Jeeps for the last 20 years. When I first saw the Jeep Commander I was excited. In July 2006 I purchased a 2006 Jeep Commander new from Grava. I really don't drive much but I need a reliable car. In July 2008 with a milage of about 8500  miles on the car I took it to Grava Service f...

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Service Rating:
1.5 stars
Quality of Work:
1 bars
Parts Availability:
2 bars
Price:
N/A
Waiting Area:
N/A
Shuttle or Loaner:
N/A
Can't Get The Job Done Right
by lesfs on 09-18-08 (11:06AM)
Pros:
None
Cons:
Useless Mechanics/Management

I brought my car in to be fixed at Grava and this is the 8th time I have been back for the very same issue and they will not fix this issue.  When I first brought my car in they said that it was the computer chip, since it was throwing off all these errors on the computer.  Then they told me they...

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