Colonial Volkswagen of Medford
Customer Reviews of Colonial Volkswagen of Medford
Greg Cohen The Legend
byon 04/20/2024
My experience was initially marred by an issue with my insurance company. However, Greg's exceptional handling of the situation transformed what could have been a dreadful ordeal into an unforgettable and positive experience. His dedication and commitment to customer satisfaction truly set him apart, and I left feeling incredibly impressed and appreciative. Greg's efforts have undoubtedly earned my loyalty, and I look forward to returning to renew my lease with confidence.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Greg Cohen The Legend
byon 04/20/2024
My experience was initially marred by an issue with my insurance company. However, Greg's exceptional handling of the situation transformed what could have been a dreadful ordeal into an unforgettable and positive experience. His dedication and commitment to customer satisfaction truly set him apart, and I left feeling incredibly impressed and appreciative. Greg's efforts have undoubtedly earned my loyalty, and I look forward to returning to renew my lease with confidence.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Volkswagon Jetta
byon 03/15/2024
Excellent Service We worked with Steve Warren in sales and Stephanie in financing. Again, the service we received was excellent and we love the car We are very pleased with the way we have been helped in purchasing our car and everyone has been friendly, informative, as well as helpful in the purchase
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Steve Warren will take good care of you!
byon 03/15/2024
We bought a 2019 VW Jetta and could not be more pleased with the service we received from Steve Warren! He took the time to listen to us and what we were looking for, he was very personable and very knowledgeable when it came to the different cars and options we had. I would highly recommend Colonial VW of Medford when you’re in the market for a car. Be sure to ask for Steve!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
2024 Atlas Cross sport premium R line
byon 11/27/2023
My wife and I had a great experience at VW Medford. They helped us the purchase of our new Atlas R line. Dan Goodman and Keven Umana provided excellent customer service and made sure to make the process as simple and painless as possible. If you are looking for a new or used Volkswagen, Colonial Medford is the place to go! Can’t be happier with our experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
2023 Tiguan with Greg Cohen
byon 09/02/2023
I was looking to trade in my car and get a new Tiguan. My first impressions were that the facility was clean and that people were nice and always ready to help. I had been recommended by a family member to Greg Cohen. Greg was extremely helpful and updated me every step of the way. He also covered as much detail as possible and made sure that I knew everything possible about the new car and the process. If you are looking for a new Volkswagen or looking for a dealer you can trust, Greg has you covered.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Atlas Bound
byon 06/26/2023
We were looking for a 3 row SUV that will comfortably fit 4 children. We visited a number of dealerships and the best one was Colonial VW of Medford. We talked with George Makrigiannis, Jason Giacoppo, and John Mancini. They couldn't have been more helpful.The 2023 VW Atlas we purchased will definitely meet our needs.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Service
byon 12/11/2022
I bought a used Suburu. Malachy was a huge help. He worked with us to make the car buying experience as smooth as possible. I am happy I chose to buy from Colonial Volkswagen of Medford.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Car Buying Experience
byon 09/09/2022
Just bought a new 2022 Atlas from Colonial and it was an amazing experience. Greg, our sales guy, was a pleasure to work with and he listened to what we wanted. I would highly recommend buying a new vehicle from this place.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Pleasant experience
byon 08/01/2022
I purchased a Tiguan with Steve Warren. The whole experience was very pleasant. He was knowledge ,listened to what I wanted and took the time to help. The business manager also searched for a better rate for me and kept me updated throughout the process and was very pleasant to deal with. I would recommend this dealership.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
New Atlas
byon 06/28/2022
Paul Larraro was my salesperson. He was fantastic. He made every part of the car buying process easy. If you want a straightforward buying process go see Paul. Also, their finance person, Stephanie Trevisione was great too. She explained every throughly and with no pressure selling. She made the paperwork side of the purchase smooth. Everyone I interacted with was nice, friendly and helpful.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Steve got me a Tiguan I love!
byon 03/23/2022
After going to several VW dealers on the hunt for a used Tiguan in a tough market, I found Steve Warren at Colonial VW. He was straightforward, transparent, flexible and friendly and made sure I was happy with my deal! The finance & business team were also pros! Got me out quickly the day of purchase with all the info I needed. I can honestly say colonial vw of Medford has a real teamwork vibe, I liked doing business there and will definitely recommend it to friends!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
new VW TAOS
byon 02/01/2022
This is my second time purchasing a new vehicle from VW Medford, this purchase was a 2022 Taos, both times I worked with Paul Lazzaro. Paul is a man who genuinely cares about his customers, I had a few issues after picking up the car and every time I called he would always go the extra step to help me. I would highly recommend working with Paul at Colonial Volkswagen of Medford if you are in need of a new vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Stress free
byon 09/19/2021
Jason, Stephanie and Kevin made the purchase of our 2021 Tiguan SE easy and stress free. They are knowledgeable, professional, organized and provide world class customer service! We will definitely recommend Colonial Volkswagen to our family and friends. We just can't say enough about how much we appreciated the great purchase experience. Many thanks to Jason, Stephanie, and Kevin!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Best VW dealership
byon 09/15/2021
Colonial VW is the only dealership I will go to to buy a Volkswagen. The customer service is outstanding. They made the process of returning my lease and getting into a new one easy. From start to finish it was an amazing experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
No OLD SCHOOL Sales BS
byon 09/11/2021
I spent two full days at numerous dealerships, test driving both new and used SUV’s. During this time, I had the opportunity to experience each of the dealership’s customer service. Upon arriving at the Colonial Volkswagen of Medford, MA., I entered the demo room and was immediately greeted by Product Specialist, Greg Cohen. Greg’s customer service focus and overall knowledge of the VW inventory was superior. Furthermore, Greg’s approach forged a trust relationship, and I was certain I wanted to do business with him right from the get-go. Customer service was the #1 deciding factor in my decision to buy at Colonial Volkswagen of Medford as there was NO OLD-SCHOOL SALES GAMES. Although I had never owned an VW, my independent research, along with a strong idea of what I was looking for in an SUV, combined with Greg’s customer service approach . . . I purchased a 2021 VW Atlas Cross Sport SUV. This is the way car buying should be! Christine
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Very satisfying sales experience!
byon 09/05/2021
I worked with Keven to lease an Atlas. I have been in touch with other dealerships to find this car and many have not been very responsive at all. Not here. The sales team was very prompt in scheduling my appointment and working with Keven was very straightforward and easy. He was honest and helpful. Very happy!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Best Car Buying Experience Ever
byon 08/08/2021
I cannot say enough about VW of Medford. I just purchased my first VW and Paul was amazing. I strolled in on Saturday afternoon close to closing 😬 but never felt rushed, he was focused on finding me the right car. He really went a above and beyond especially in the time of limited inventory to get me in the right vehicle! I would also like to compliment the financing department and give a shout out to Stephanie!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
10,000 Mile Service
byon 06/13/2021
Took my 2020 Cross Sport in for its 10,000 mile service. Greg Cohen (Sales) and Tom Bowes (Service) always go above and beyond. Outstanding customer service and technical support. Thank you so much!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
100% Recommend!
byon 05/03/2021
I had called before I even went in with some questions, and Dan was super helpful so I decided to make an appointment for a test drive that day. I worked with Greg, who worked with me to get the best option and answered absolutely all of my questions. He was super personable and thorough, and I truly felt like he was doing everything he could for my best interest. I think I went there on a Tuesday, left with a down deposit and went back that Thursday to sign the papers. I would absolutely go back there for future cars!! I had such a nice experience overall; all the employees greeted my pup with treats and let him hang out while I got through the paperwork. I got to work with Dan, Greg, Steph, and Ryan briefly. All a pleasure!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Paul Lazzaro Rocks!!
byon 04/30/2021
I just purchased a certified used vehicle from Paul Lazzaro at Colonial VW in Medford and the experience was fantastic! His knowledge and professionalism was top notch! I would recommend buying a car from him and the staff at Colonial VW of Medford to anyone!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Excellent service
byon 04/12/2021
Excelente service. We never felt pressure at all and Steve was very helpful, and so as everyone else. Totally recommended, we received a very good deal.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
