Gervais Kia Sales Reviews
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Gervais Kia Sales Reviews

  • 6 Industrial Ave
  • Lowell, MA 01851 (map)
  • Chat with Dealer

Sales Reviews

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Sales Rating Bad brakes Written by jowhowdoe2 on 03/16/16 01:23:25 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Purchased a car before I did , when I test drove it there was some brake noise sales person said it will go away. 1000 miles after (2weeks) the noise is still there and they didn't want to do anything about it. Service manager has an attitude and didn't want to spend the money to fix the issue
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Sales Rating Easy and pleasant buying experience Written by BillKillion on 09/08/15 06:38:56 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Susan O'Hearn is the salesperson that we bought the car from. She is laid back and friendly but on top of things. I absolutely hate buying a car because so many salespeople are pushy, slimy, and overall a displeasure to deal with. Susan is none of the above. Yeah, she wants to sell a car - that'...
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Sales Rating Great experience getting new car Written by criticalbuyer on 06/24/15 04:27:12 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I have purchased/leased cars from Gervais before. The sales staff knows the cars thoroughly, found a car that fit my needs, listened to my financial desires, and established a deal to meet my goals. Service at Gervais has also always been a pleasant experience.
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Sales Rating Good Experience Written by TC62 on 05/19/15 06:27:14 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

No Sales Pressure. Would go back there to purchase another car.
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating They are there to waste your time Written by lucky016 on 03/18/14 10:03:27 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I was shopping for a minivan, and read good reviews for a Kia minivan. This dealership wasn't far from our home, so I stopped by the dealership to look at new cars. I did my research at home so I knew the MSRP, invoice and TMV prices for this minivan. When I got to Gervais Kia on a weekend afternoon...
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