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Acton Toyota Scion of Littleton Service Reviews

  • 221 Great Rd
  • Littleton, MA 01460 (map)
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Service Rating Top Notch Service By marinetanker on 08/11/14 08:03:36 AM PDT
Recommend this dealer? Yes

I had purchased a certified 2011 Highlander Limited and was 99% satisfied. The only issue was the tailgate occasionally did not latch completely closed. I brought it to another Toyota dealership, as Acton Toyota was an hour away and I thought it was a simple fix. This other dealership told me the pa...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Misdiagnosed Service;Required Multiple visit to diagnose;Problem not fixed By tbolg75 on 01/04/12 11:37:47 AM PST
Recommend this dealer? No

I brought my vehicle to Acton Toyota for issues with my transmission. The vehicle was slipping out of gear on the highway while I was driving. Upon bringing my vehicle to Acton Toyota they diagnosed it as a transmission switch issue, and set the re-greasing the switch would fix the issue. After brin...
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Dealer Response

We attempted a simple, low cost alternative initially, hoping that it would resolve your concerns. Most customers would prefer that approach as opposed to immediately recommending the more expensive repair since your vehicle had high mileage and was out of war... Read more

All Comments (1)
Service Rating Not Skillful By richardgu on 09/21/10 12:00:00 AM PDT
Recommend this dealer? No

My Toyota 2008 Sienna started giving noises around 15k miles. Took it to this dealer, said no problem. Then I took it to Midas, the technician there said there was a part loose near right back wheel. The took it back to dealer and passed message to dealer. It finally got fixed. I wasted 3 hours at...
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