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Lexington Toyota Service Reviews

  • 409 Massachusetts Ave
  • Lexington, MA 02420 (map)
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Service Rating Very Disappointed in Service Experience By donnadddddddd on 10/23/13 06:53:34 PM PDT
Recommend this dealer? No

I loved my Toyota and I had a very pleasant sales experience at Lexington Toyota but the service experience has always been a little "iffy"--until now. Now it is awful. I have never had my Toyota serviced anywhere else, including two months ago when they did routine maintenance and supposedly topped...
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Service Rating SCAM OR SCAM You be the Judge By gfac on 02/23/13 09:58:37 PM PST
Recommend this dealer? No

First, I know that I am very mechanically inclined and take maintaining my toyota serious and track every detail of maintance or anything that has been done to my car even dates and mileage of last waxed & wiper changes. (OCD? maybe). So, anyways I took my car in for 1 hr job. The maintenance was fi...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Excellent Repair Shop By aviatrix17 on 09/28/10 12:00:00 AM PDT
Recommend this dealer? Yes

Bruce and the staff of technicians worked very hard to solve several unrelated and intermittent electrical problems on my truck. It's a '93 model, but in good shape, and I had a difficult time finding someone willing to look at it because of its age. Lexington Toyota diagnosed the problems and fi...
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Service Rating Arrogant and uninformed help at the service desk. By priusowner2 on 03/04/10 12:00:00 AM PST
Recommend this dealer? No

What a terrible Toyota dealership! Avoid this place at all costs. I went to have my Prius checked out because the car was swaying all over the road. The dealership discovered the problem was a faulty rear tire (the original Toyota tire that came with the car). This was the last of the original tires...
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Service Rating [violative content deleted] By mjrell on 07/31/09 12:00:00 AM PDT
Recommend this dealer? No

My mother recently took her Solara in to fix her horn and belt squeaks. She called me up and said they wanted to charge her over 2000 dollars for brakes, belts, a horn and "a tire that was full of pavement" (this was a complete lie BTW). I knew beforehand that she only needed a drive belt and rear ...
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