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Commonwealth Volkswagen Service Reviews

  • 1 Commonwealth Dr
  • Lawrence, MA 01841 (map)
  • (888) 714-8954
  • Chat with Dealer
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Service Rating a new and friendly kind of dealership By eddiepapp on 10/13/14 08:31:37 AM PDT
Recommend this dealer? Yes

called my salesperson Bob Mclean to set up an appointment. he asked me what time was good for me. instead of what was good for the dealership. showed up and was taken right in for my appointment. very comfortable setting. service manager was very friendly and helpful.
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Dealer Response

Eddie, we are truly grateful for this awesome review! We are thrilled that Bob was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. Thank you again and we look forward to the oppor... Read more

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Service Rating Debra By lvncamp56 on 10/06/14 04:30:23 AM PDT
Recommend this dealer? Yes

I can't get over the quick service and the genuine hospitality I am given when I get service at this dealership.
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Service Rating Excellent Service Advisor and Committed Customer Service By 1Dorothy on 09/30/14 06:00:03 AM PDT
Recommend this dealer? Yes

Our service advisor, Buddy Bernard, has always been very professional and throughout in advising us with the maintenance services for our Honda Odyssey. This is our 90k service, we know we can trust Buddy in guiding us through. Thank you, Buddy! Also, thank you for checking in via voice mail and ema...
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Dealer Response

Dorothy, thank you for the awesome feedback! Buddy is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. We look forward to seeing you again in the future. Thanks ag... Read more

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Service Rating Service experience at Commonwealth Honda By Bill_N on 09/18/14 06:56:51 AM PDT
Recommend this dealer? Yes

Prompt service. Courteous and knowledgeable service representatives (Jorge). Ability to drive in to get oil change without appointment. Fair pricing, for a dealership. Nice waiting room, coffee, cookies, a movie and free WiFi.
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Dealer Response

Bill, we are truly grateful for this awesome review! We are thrilled that Jorge was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. Thank you again and we look forward to the oppo... Read more

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Service Rating Honda Svc By JFM67 on 09/16/14 07:01:34 PM PDT
Recommend this dealer? Yes

I can just drive in & get service. I can watch a good movie while waiting. I can get a ride home when it's going to take a few hours & get a ride back to get my car! What's not to like!!!
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Dealer Response

Thank you for taking the time to write this great survey. It is wonderful to hear that our staff at Commonwealth Auto was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. Thank you and if yo... Read more

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