Commonwealth Volkswagen Service Reviews Dealerships
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Commonwealth Volkswagen Service Reviews

  • 1 Commonwealth Dr
  • Lawrence, MA 01841 (map)
  • (888) 714-8954
  • Chat with Dealer
  • Awarded in 2013, 2014, 2015
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Service Reviews

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Service Rating James_LHonda By James_LHonda on 03/21/15 05:40:21 AM PDT
Recommend this dealer? Yes

I needed my car fixed that day and I didn't bring it in until noon time. Your serviceman Martin took care of me and promised it would be done that day and it was with the usual great service. Thank you.
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Service Rating Great service! By Elachi on 03/10/15 12:35:59 PM PDT
Recommend this dealer? Yes

Excellent service in timely manner, i told the gentleman that helped me that i had an appointment and was kind of in a rush and he went out of his way to make sure everything was done in time.
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Dealer Response

Thanks for your feedback, Elachi! We appreciate you taking the time to give us a great review. We are pleased to hear that our service staff works hard to get your car serviced in a timely manner. Please let us know if you need anything else! Best regards, Cha... Read more

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Service Rating Survey By 106DennisP on 03/06/15 09:06:14 AM PST
Recommend this dealer? Yes

Saturday Service hours. Met promptly, greeted courteously, provided an idea of wait time. When Technician noticed dirty air filters, Service Writer informed me and gave me the opportunity to replace.,Saturday Service hours. Met promptly, greeted courteously, provided an idea of wait time. When T...
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Dealer Response

Thank you so much for the great review! We are happy to have been able to assist you and provided such excellent experience. If you need any further assistance with your vehicle, let us know. Best regards, Charlene - Customer Relations info@shopuslast.com | O... Read more

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Service Rating Taylor Family By GDGT03 on 03/05/15 06:35:13 PM PST
Recommend this dealer? Yes

Greeted by friendly service staff(just like family) no worries about an appointment. repair or service is only what I request or if a problem is found by the maintenance Tech. TV and snacks are available.
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Dealer Response

Thank you so much for taking the time to write such great feedback! It's our pleasure to provide friendly and professional service to all of our customers, and I am extremely happy to hear that your experience with us was so positive. Please don't hesitate to ... Read more

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Service Rating A+ By JamieLaughlin on 03/04/15 04:31:49 AM PST
Recommend this dealer? Yes

Jonathan Ramos the service advisor I dealt with was friendly, knowledgable and went above and beyond to make my first experience servicing my Versa Note with the dealership smooth and pleasant. I moved here from NY back in November and feel I made a good choice choosing Commonwealth.
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Dealer Response

Jamie, thank you for writing about your visit with us! I am happy to hear that Jonathan was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We appreciate your business and look forward to serving you again!... Read more

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