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Commonwealth Kia Service Reviews

  • 1 Commonwealth Dr
  • Lawrence, MA 01841 (map)
  • (877) 893-4042
  • Chat with Dealer
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Service Rating Inspection Sticker By ddefalco on 06/18/14 06:52:40 AM PDT
Recommend this dealer? Yes

Inspection Sticker Service Review I walked in on May 30, 2014 for my inspection sticker. Along with it being the nearly the last day of the month, it was 10:15 am, and my son was leaving early in the am the next day , I needed the car for a doctor's appt with in the hour. When I told Freddy I was in...
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Dealer Response

Thanks for the outstanding review! We are very glad that Freddy was so attentive during your visit to our dealership. We understand that servicing your car takes valuable time out of your day and we never want to waste our customers' time. We are very happy to... Read more

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Service Rating 90Kmaint/major brake service/ball joint boot kit/coolant service By 06CRVSE on 06/07/14 05:13:03 PM PDT
Recommend this dealer? Yes

I request service performed by either Paul H or Tim S as I have always preferred! The quality service they perform is what I always expect and receive at Commonwealth Honda, and Jim T (Svc Mgr) and Tish S (Asst Svc Mgr) always assist me to my expectations as well most service advisors know my expect...
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Dealer Response

Thank you for taking the time to leave us a review and for giving us helpful feedback. We're glad that Paul, Tim, Jim, Tish and the rest of the Commonwealth Honda service team were able to service your car to your standards. We understand that servicing your c... Read more

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Service Rating My first oil change By jerryh7 on 06/06/14 02:25:28 PM PDT
Recommend this dealer? Yes

This is my first time doing business with Commonwealth after buying my new Kia Soul. I was able to drive in the service bay and the service writer quickly got the tech to do my first oil change while I waited.
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Dealer Response

Jerry, thank you so much for this great review and star rating! I am pleased to hear that we were able to provide you with a great service. It's good to hear that our team was able to show you what Commonwealth Kia dealership is all about. Check us out on Twit... Read more

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Service Rating Oil Change By chrisk978 on 04/21/14 06:04:47 AM PDT
Recommend this dealer? Yes

I went in to get the oil changed on my Kia Rio that I bought there last year. This was the second Oil Change I have had there and both experiences were very positive. They were courteous and quick with the service. The first time I was slightly late and it was the last one of the day. Even though I ...
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Dealer Response

Thank you for leaving us this kind review, Chris! We are very happy to hear that we could provide you with a second oil change experience that was just as good or better as the first! It is our commitment to ensure quality customer care by providing friendly a... Read more

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Service Rating Great Service By amym1 on 04/15/14 09:54:48 AM PDT
Recommend this dealer? Yes

Everyone I interacted with was pleasant, polite, and helpful. They make the process easy every time I have to go there.
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Dealer Response

Thanks so much for this 5-star review about your experience! We always enjoy hearing from our customers. I am pleased to hear that our team has consistently been pleasant, polite and helpful during your visits. Our goal is to provide quality customer care, and... Read more

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