Commonwealth Kia Service Reviews
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Commonwealth Kia Service Reviews

  • 1 Commonwealth Dr
  • Lawrence, MA 01841 (map)
  • (877) 893-4042
  • Chat with Dealer
  • Awarded in 2014, 2015, 2016

Service Reviews

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Service Rating Commonwealth- oil change, leak in tire By Vblaszak on 09/22/16 06:10:23 PM UTC
Recommend this dealer? Yes

The service was excellent, friendly and efficient staff. The length of time to complete was accurate. Buddy was personable and helpful!
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Dealer Response

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please donít hesitate to contact me or visit us if you need anything else. Charlene - Customer Relations | info@shopuslast.com | ... Read more

All Comments (1)
Service Rating great service By ontherdagain on 09/22/16 01:47:00 PM UTC
Recommend this dealer? Yes

Buddy was great from the time I came in and kept me updated on what was going on. I got a ride home and again picked up 3 plus hours later when car was ready. Love that you can get a ride home and not have to sit there for hours.
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Dealer Response

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear we were able to provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Charl... Read more

All Comments (1)
Service Rating Service survey By Leslie_C on 09/17/16 01:45:56 AM UTC
Recommend this dealer? Yes

They treat me like royalty!! Even without an appointment they got me right in and took care of my car expeditiously!!
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Dealer Response

Thanks for the great review! Please come visit us if you need anything else, be it service or sales. We look forward to working with you again. Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000

All Comments (1)
Service Rating Excellent Service By Lori_2161 on 09/16/16 01:49:03 PM UTC
Recommend this dealer? Yes

I love that you have a movie to watch while waiting. The person who took care of my car was friendly, polite and courteous. It is a pleasure to wait while my car was being work on.
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Dealer Response

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you. I will be sure to share your feedback with the entire team. Please let us know if we can ever help you in the future. Charlene - Customer Relations | info@shopuslast.... Read more

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Service Rating Commonwealth By htimsll on 09/14/16 03:30:13 PM UTC
Recommend this dealer? Yes

Service is fast and dependable. Staff have always been pleasant and friendly. The waiting room has wifi and is clean and comfortable. They have coffee, tea and cookies as well.
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Dealer Response

Thanks so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments to the rest of the staff. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. It was ... Read more

All Comments (1)
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