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Commonwealth Kia Service Reviews

  • 1 Commonwealth Dr
  • Lawrence, MA 01841 (map)
  • (877) 893-4042
  • Chat with Dealer
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Service Rating Oil Change By chrisk978 on 04/21/14 06:04:47 AM PDT
Recommend this dealer? Yes

I went in to get the oil changed on my Kia Rio that I bought there last year. This was the second Oil Change I have had there and both experiences were very positive. They were courteous and quick with the service. The first time I was slightly late and it was the last one of the day. Even though I ...
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Service Rating Great Service By amym1 on 04/15/14 09:54:48 AM PDT
Recommend this dealer? Yes

Everyone I interacted with was pleasant, polite, and helpful. They make the process easy every time I have to go there.
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Dealer Response

Thanks so much for this 5-star review about your experience! We always enjoy hearing from our customers. I am pleased to hear that our team has consistently been pleasant, polite and helpful during your visits. Our goal is to provide quality customer care, and... Read more

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Service Rating Excellent Service, friendly, professional, knowledgeable employees By BillInNH on 03/27/14 01:49:23 PM PDT
Recommend this dealer? Yes

Everyone I've encountered has been friendly/courteous, professional and extremely knowledgeable. It's a pleasure doing business where people take pride in what they do. Plus, service is timely and the waiting room is great.
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Dealer Response

We appreciate your wonderful feedback. It is our commitment to ensure quality customer care by providing a clean and comfortable waiting area as well as a knowledgeable, friendly and professional service to our guests. We will review your comments about our re... Read more

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Service Rating Thanks Fred!! By jmtalbot on 02/23/14 07:58:48 AM PST
Recommend this dealer? Yes

High quality work done quickly and with a smile!
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Dealer Response

Thanks for this great review, Joline! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! We always look forward to working with you again in the future! Al... Read more

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Service Rating 1st oil change By tdkane3 on 02/21/14 08:43:20 PM PST
Recommend this dealer? Yes

I was great with a smile and was given fast and friendly service,they toped off the fluids and even vacuumed my front mats, the price was easy on the wallet. I'll be back for future service and I'll tell my friends to try there service Dept.
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Dealer Response

Donna, it is wonderful to hear that our staff was able to provide you with a great service experience! We really appreciate this feedback and we will share it with them. Thank you for the recommendations and if you have any questions about the work that was do... Read more

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