Commonwealth Honda Service Reviews Dealerships
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Commonwealth Honda Service Reviews

  • 6 Commonwealth Dr
  • Lawrence, MA 01841 (map)
  • (888) 721-2614
  • Chat with Dealer
  • Awarded in 2013, 2014, 2015
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Service Reviews

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Service Rating Brake Service at Commonwealth Honda By zaedon54 on 07/27/15 10:02:36 AM PDT
Recommend this dealer? Yes

I recently visited Commonwealth Honda because my brakes were making a terrible whining sound. All heads turned toward me when I pulled into the service bay, and Glenn Wallace came to greet me when I got out of the car. He gave me a friendly smile and assured me that he could help to fix that issue...
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Dealer Response

Zaedon, thank you for taking the time to leave us a review and for giving us helpful feedback. We're glad that Glenn and the rest of the service team were able to repair your car to your standards. If there is anything else we can do for you please feel free t... Read more

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Service Rating 30,000 mile service By mlemaitre on 07/21/15 04:17:43 PM PDT
Recommend this dealer? Yes

My recent 30k service was a pleasant experience. The appointment was confirmed by both email and text, the delivery time was as promised, and I received a courtesy shuttle ride on pickup. Commonwealth Honda runs a tight ship.
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Dealer Response

We would like to thank you for your kind words. We try our best to stand out from other dealers in terms of service excellence. Reviews like yours help us to make sure that we're meeting the needs of our customers and were glad to hear that you were pleased wi... Read more

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Service Rating Honda Accord Service Review By zaedon54 on 07/16/15 06:45:58 PM PDT
Recommend this dealer? Yes

I've given Commonwealth Honda an excellent review because of their quality work and outstanding customer service. I arrived at their service center without an appointment, and I needed to get an oil change and a tire rotation for my vehicle. Jorge greeted me with a friendly welcome and gave me an ...
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Dealer Response

Thank you for writing about your visit with us! I am happy to hear that Jorge was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any question... Read more

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Service Rating Airbag Recall By mlemaitre on 06/09/15 04:30:39 PM PDT
Recommend this dealer? Yes

Several weeks ago, far ahead of the Takada airbag recall story, Commonwealth already know about my airbag recall. They ordered the new airbag, contacted me last week when the new air bag arrived, scheduled an immediate appointment for replacement, and had me in-and-out in less than 90 minutes. I nev...
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Dealer Response

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our service team was able to satisfy that. Don't hesitate to reach out... Read more

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Service Rating Outstanding Service By jimb29 on 05/19/15 10:47:24 AM PDT
Recommend this dealer? Yes

I recently had my 2013 Honda Odyssey serviced at Commonwealth Motors and was very pleased with the experience. I had my oil changed and tires rotated in 40 minutes and at a competitive price. Commonwealth’s waiting area was large, clean and well stocked with coffee and donuts. The service person...
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Dealer Response

Jim, thank you for sharing this great feedback with us. We feel our service department is what makes Commonwealth Auto special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased w... Read more

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