Toyota of Greenfield Service Reviews Dealerships
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Toyota of Greenfield Service Reviews

  • 1 Main St
  • Greenfield, MA 01301 (map)
  • (888) 692-5117
  • Chat with Dealer
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Service Reviews

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Service Rating 01Toyota By NormaP1 on 02/14/15 06:42:03 AM PST
Recommend this dealer? Yes

Customer service called to advise of additional problems found with my car and when my car could not be completed by days end due to issues in putting it back together, not only had they taken my to work and picked my up, but they set me up with a vehicle until mine was ready. That was unexpected. I...
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Service Rating satisfied By NaomiYosh on 01/13/15 08:25:19 AM PST
Recommend this dealer? Yes

I did this in the National survey, which arrived the service day evening. I was greeted immediately. All the information conveyed to me was clear and gently introduced. Additional information about my options was offered and helped me understand the bigger picture. My car was warmed up and waiti...
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Service Rating Service By JoanneLa on 01/09/15 04:01:57 PM PST
Recommend this dealer? Yes

I recieved a call when my car was ready. I also appreciate the dealership has drivers to bring you to and front while the car is being serviced. The Service Department has excellent customer service.
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Never again By phyll42 on 02/26/09 12:00:00 AM PST
Recommend this dealer? No

I live in Greenfield and have a Toyota. All I wanted was an oil change. I booked appointment over Internet and they confirmed it. Three days later I called service manager and they still had not done anything. He said he might get to it that day. I told him to forget it and not to touch my car. I pi...
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Service Rating not the most honest or upfront By sajam on 02/28/08 12:00:00 AM PST
Recommend this dealer? No

now i'm trying to be fair here, because to a degree all dealerships need to make money, but...they should do so honestly and in an upfront manner. i recently went in to purchase (or so i thought) a car. i had been quoted a price by the internet rep who told me she had checked with the sales manager ...
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