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Herb Connolly Acura of Framingham Sales Reviews

  • 500 Worcester Rd
  • Framingham, MA 01702 (map)
  • (888) 712-8203
  • Chat with Dealer
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Sales Rating Terrible customer service Written by AMMartin256 on 08/31/14 02:04:54 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Worst experience I have ever had with a car dealership. Had to have work done on a car I had purchased from them and they could not have been less helpful. Made numerous promises they did not keep and barely apologized. Found the owner insufferable.
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Sales Rating Worst Experience ever Written by john722 on 01/22/14 11:06:58 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

The sales people are rude. They do not give appointments on time. Not responsive when approached or called. I had the worst experience of my life. Post purchase support sucks to the core. I will never ever recommend any one to buy here.
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Sales Rating Painless and Straighforward Written by tsxwagondriver on 08/06/13 08:18:10 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Bought a CPO TSX Wagon from this dealer. Overall process was painless. Dealt with Jimmy G. as salesperson; who was very good. His manager was very helpful and straightforward in the negotiation. I wish I could buy cars more often!
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Sales Rating Impressed by Professionalism and Responsiveness Written by illuminance on 06/03/13 02:34:41 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? No

Kristen, the internet manager was very professional and responsive to my e-mails. Quite frankly, she was a pleasure to work with. She quoted a competitive price for a 2013 RDX AWD w/ Tech and showed a determined willingness to close the deal. Although I ultimately did not purchase a vehicle from th...
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Sales Rating Bait and switch Written by brendan6 on 03/20/13 11:34:50 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Bought a 2006 TL from Jason at this dealership. We get through the negotiations and I thought I left money on the table, but at least I was getting an Acura Certified car. So I figured I will pay a little more for the peace of mind. Something like a 2,000 point inspection is how they marketing this ...
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