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Bernardi Toyota Scion Sales Reviews

  • 1626 Worcester Rd
  • Framingham, MA 01702 (map)
  • (888) 690-4578
  • Chat with Dealer
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Sales Rating Tacoma Written by thecoutures on 12/17/14 04:45:38 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Just bought a new Toyota Tacoma at Bernardi Toyota. Artie Johnson is topnotch when it comes to customer service. He knew the cars inside and out, I felt extremely confident stepping into the car because he sat with me and went through every single detail. Would recommend Bernardi to everyone. Worth ...
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Sales Rating Just Not a Professional Dealership Written by Slowandsteady on 12/13/14 08:26:28 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

I drove over an hour to test drive a used car at this dealership because I was looking for some very specific features that the dealership said this car had. It didn't. I was disappointed with everything from the way I was greeted to the condition of the showroom (half of the building is under const...
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Dealer Response

Thank you for providing your feedback on your experience with Bernardi Toyota. We take customer satisfaction very seriously and certainly apologize for the fact that you were not satisfied with your visit or with the information you received. I will be review... Read more

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Sales Rating Recent purchase of 2015 Toyota Highlander Written by tmafleming on 12/07/14 10:13:59 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I was in need of a new car and have purchased other cars with the Bernardi Auto Group so therefore I gave them first try. Marc Ergot was my sales representative and he was outstanding. From the first minute I walked in he treated me like a friend rather then just another walk-in. Marc didn't try ...
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Sales Rating The worst experience Written by izzyii on 11/13/14 04:53:17 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

I drove over an hour after one of their internet(Mirela)told they would match my price of a trade from another dealer the tried to give me $7000.00 less call me a liar because i didn't have it in the email its when I spoke to her on the phone when she called me. i would never recommend this dealer n...
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Dealer Response

Hello izzyii, I do apologize that it appears you did not have a good experience with us at Bernardi Toyota. We do strive for the ultimate in customer service and hope everyone leaves our dealership 100% satisfied. I would be happy to discuss your experience ... Read more

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Sales Rating Kept my advance payment Written by elvin11 on 10/31/14 03:33:37 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I recently had a bad experience with Sales Management at this dealership particulary with Edie , and Joe . As soon as I made a pre-appoinment and went to the dealership i had to wait for 45 Minutes to get to talk to Sales Person . And later on 4 sales persons were changed in rotation stating reason...
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