Outstanding!Written by apatriot on 02/24/11 05:32:25 PM PST Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
Perhaps Ron Cohen and Prime Acura should give training courses to some of the other area dealerships. We recently purchased a SH-AWD RDX and can actually categorize the car-buying experience as pleasurable. THEY GET IT! If you, like me, are looking for good value and a fair deal with no hassle and no pressure, then Prime is the place to go. Ron, our salesman, gets our highest commendation. He was very personable, professional, and extremely knowledgeable. Initially, we made it clear that we were out for the day just to look at various car brands - Acura, Volvo, and BMW. As Ron guided us through the RDX features, we had no sense of being pressured to choose Acura over the other brands. The RDX had all the features we were interested in so we asked for the price. Hassle-time, right? Not so! I had done the research and knew that they were quoting us a good price. Needless to say, we never made it to the other dealers. The entire car-buying experience was smooth and efficient with Ron as our guide through the process. In many different ways, he made it clear that customer satisfaction was a priority. In combination with the sales and business manager, Prime has a winning team!