Kelly Volkswagen Sales Reviews Dealerships
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Kelly Volkswagen Sales Reviews

  • 72 Andover St Rte 114
  • Danvers, MA 01960 (map)
  • (888) 416-6435
  • Chat with Dealer

Sales Reviews

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Sales Rating Deceptive Sales/Poor Customer Service Written by Glory23 on 09/13/15 09:07:14 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I bought a CPO 2012 Golf, and although it seemed fine, when I got home I found the underside of the front bumper was badly scratched! I immediately texted the salesperson a photo and asked for it to be repaired. Two weeks later I have had two appointments canceled and am still waiting!
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Sales Rating Friendly service on a Friday night. Written by saarinen on 02/17/15 05:14:50 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

After doing research online looking for a CPO TDI Jetta Sportwagon for weeks we decided on making a drive from RI to Kelly VW. Within moments of making the phone call to see if the vehicle we had our eyes on was available, I received a call from Jackie letting me know he was getting it ready so w...
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Sales Rating Great Experience Written by Piper44 on 09/18/14 10:06:16 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

This is our first time leasing a car and we are really pleased in every way with our entire experience at Kelly Volkswagen. Jason was truly fantastic, friendly, easy going, no pressure and patiently gave us all the information we needed about the process of leasing a car. After deciding on the TDI...
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Sales Rating Used Car Buying Written by PMarkos on 03/17/14 05:23:06 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I recently purchased a car from Kelly Volkswagen in Danvers. I worked with Steve W. He was great, very knowledgeable and gave me a great price. He really did make it easy!!
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Never again Written by Doc106 on 12/30/13 01:28:43 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Agreed on what I needed to close the deal on the phone but they increased by $500 when put in writing. They used the "required" $500 deposit to hide the increase. Classic dishonest car dealer strategy. I don't trust them. I will never set foot in the dealership again.
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