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Ira Toyota of Danvers Sales Reviews

  • 161 Andover St
  • Danvers, MA 01923 (map)
  • (888) 762-0172
  • Chat with Dealer
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Sales Rating Very Poor Quality Service ! Written by rogergouda on 08/25/14 10:23:09 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Very Rude Manager & Sales team in the White Shirts!, Did not have enough knowledge or way to lazy to show the cars and Models, Very Pushy to buy a car , when your trying to make a choice. DO NOT take your family here, Very Low sub standard language & NOT an educated class of people. Only interested...
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Dealer Response

I am very sorry for what you experienced during your sales appointment. Please contact me at your earliest convenience. I would like to discuss this with you and make sure it does not happen again. Chuck Rocha, General Manager 978-739-3718

All Comments (1)
Sales Rating Aiman is Awesome! Written by Nelsonandkc13 on 04/30/14 05:40:25 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We visited many of the dealerships in the North Shore area. Ira Toyota is the only one we visted twice! Aiman V made us want to go back! His product knowledge and customer service is excellent. We would recommend going there first and you won't have to go anywhere else! And ask for Aiman because he'...
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Dealer Response

Thank you for your kind words. We appreciate your business and look forward to a long friendship. If there is anything else we can assist you with, please let us know!

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Sales Rating Outstanding Experience! Written by janetpowers on 02/27/14 12:05:34 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I would highly recommend Ira Toyota of Danvers to anyone buying a new or used car. The sales and finance staff (actually every person I was in contact with at the dealership) was very professional, followed up quickly and found me the car I wanted. I dealt with Nelson and Martin from the sales team ...
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Sales Rating Best Salesman Aiman V. Written by jerrytc1 on 11/12/13 10:50:57 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

This is my fourth lease with IRA Toyota in Danvers and by far the most enjoyable transaction. My Salesman Aiman V. is A plus. Aiman was perfect in all aspects of the sale, financing, and delivery. He is first class all the way. Phone calls and email were returned Promptly. Aiman was most accommodati...
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Dealer Response

Thank you for your kind words. I am pleased to hear that Aiman did everything to accommodate you and find you the perfect car. If there is anything else I can do to further your satisfaction, please let me know. Bob Ramos, General Manager

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Sales Rating Mass inspection sticker misrepresentation and ongoing car problems Written by Irant on 10/23/13 01:27:27 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

When we took delivery on the used vehicle that we purchased, there was a "Rejection" sticker on the vehicle. The salesperson told us the reason for the "R" sticker was that "the inspection machine was down", but that he was able to call in a favor with the service department and have them put a "Rej...
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