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Ira Toyota Scion of Danvers Sales Reviews

  • 161 Andover St
  • Danvers, MA 01923 (map)
  • (888) 762-0172
  • Chat with Dealer
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Sales Rating Outstanding Experience! Written by janetpowers on 02/27/14 12:05:34 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I would highly recommend Ira Toyota of Danvers to anyone buying a new or used car. The sales and finance staff (actually every person I was in contact with at the dealership) was very professional, followed up quickly and found me the car I wanted. I dealt with Nelson and Martin from the sales team ...
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Sales Rating Best Salesman Aiman V. Written by jerrytc1 on 11/12/13 10:50:57 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

This is my fourth lease with IRA Toyota in Danvers and by far the most enjoyable transaction. My Salesman Aiman V. is A plus. Aiman was perfect in all aspects of the sale, financing, and delivery. He is first class all the way. Phone calls and email were returned Promptly. Aiman was most accommodati...
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Dealer Response

Thank you for your kind words. I am pleased to hear that Aiman did everything to accommodate you and find you the perfect car. If there is anything else I can do to further your satisfaction, please let me know. Bob Ramos, General Manager

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Sales Rating Mass inspection sticker misrepresentation and ongoing car problems Written by Irant on 10/23/13 01:27:27 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

When we took delivery on the used vehicle that we purchased, there was a "Rejection" sticker on the vehicle. The salesperson told us the reason for the "R" sticker was that "the inspection machine was down", but that he was able to call in a favor with the service department and have them put a "Rej...
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Sales Rating Disgusting Experience Written by 34northridge on 09/23/13 02:41:22 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I had obtained a quote over the internet and spoke with a nice guy who said I should bring my trade in car in and test drive the auto I was looking for. We made an appointment for a specific time and I was told to ask for so and so the sales mgr. I arrived, asked for the so and so, waited quite a bi...
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Dealer Response

I am sorry for what you experienced. I would like to talk to you regarding what happened, and see if there is anything we can do to fix it. Please call me at 978-739-3718. Robert Ramos, General Manager

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Sales Rating Bait & Switch [non-permissible content removed], Do not do business with this dealership! Written by upset20 on 09/19/13 08:35:47 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

This dealership is 100 miles from my location, before driving there the internet salesman repeatedly assured me the vehicle was available on the lot to view. The deal seemed too good to be true, when I was close to location (after an hour drive) salesman called back to apologize vehicle was suddenly...
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Dealer Response

Thank you for your feedback. I am sorry to hear about the experience you had with us. I would like to speak with you about what happened and see if there is anything we can do to fix it. Please give me a call at 978-739-3718. Robert Ramos, General Manager

All Comments (1)
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