Print | Edit this listing

Ira Lexus Sales Reviews

  • 99 Andover St
  • Danvers, MA 01923 (map)
  • (888) 465-6201
  • Chat with Dealer
Sort By:
Sales Rating Very Satisfied Customer from Topsfield Written by TopsfieldMom on 02/24/13 08:48:02 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Between me and my husband, we have bought 6 cars plus dealt with more than 15 car dealerships from Danvers to Boston to Nashua. My February 2013 purchase at Ira Lexus was by far one of our best experiences in finding a car. The General Manager and Sales Consultant were great. Even though another cou...
Read the full review

Dealer Response

Thank you so much for your kind words! We are so pleased to hear that your experience at our dealership was a pleasant one! Thank you so much for your business and we hope to see you again!

All Comments (1)
Sales Rating If I could give zero star, I would have Written by una2 on 11/04/12 11:50:07 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I have been in sales for all my life. I have built number of sales teams and organizations. Dealing with Ira Lexus Danvers has prompted me to write this review. I have never seen such an unorganized, unethical sales team. They kept badgering me for months to trade in my Lexus and buy a new one. Ever...
Read the full review

Dealer Response

We are so sorry to hear that your experience with our dealership was a negative one. We strive for excellent customer service before, during and after the time of purchase. We apologize for any inconvenience this experience has caused you. If there is anything... Read more

All Comments (1)
Sales Rating Exellent service,great service. Written by jpreval on 10/01/12 03:20:52 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Last monday late at night i walk in to Ira Lexus of Danvers,i ask to talk to the General Sales Manager Mr Mike B. i explained to him that i was looking for a 2013 GX 460 and i also told him that i was trading a 2011 GX,in 10 minutes he was able to upraise my car for what it's worth and also was abl...
Read the full review

Dealer Response

Thank you so much for your kind words! We are so pleased to hear that your experience at our dealership was a pleasant one! Thank you so much for your business and we hope to see you again!

All Comments (1)
Sales Rating Unethical sales tactick that will make you sick... Written by bonnie37 on 09/24/12 07:21:27 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

If you are single woman stay away from Ira Lexus dealership This is the story that happened to me recently. I bought certified preowned Lexus RX 350 at Ira Lexus Dealership in Danvers. The sales person I met on the dealership was nice and helpful. The first thing the sales person needs to do is to m...
Read the full review

Dealer Response

We are so sorry to hear that your experience with our dealership was a negative one. We strive for excellent customer service before, during and after the time of purchase. We apologize for any inconvenience this experience has caused you. If there is anything... Read more

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Not recommended for internet deal Written by jsites on 07/19/11 09:40:12 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No, Sales process took too long

Too much haggling just to get a quote (I'm still not sure I ever got one)..... Salesman told me I had to "make a commitment" to him (to make an appointment to come into the show room) before he could generate a quote....huh? I was looking for a new Mazda, not to get married. Too frustrating to pi...
Read the full review

Dealer Response

We are so sorry to hear that your experience with our dealership was a negative one. We strive for excellent customer service before, during and after the time of purchase. We apologize for any inconvenience this experience has caused you. If there is anything... Read more

All Comments (1)
ADVERTISEMENT
ADVERTISEMENT