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Herb Chambers Chrysler Jeep Dodge Ram of Danvers Service Reviews

  • 107 Andover St
  • Danvers, MA 01923 (map)
  • (888) 306-5749
  • Chat with Dealer
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Service Rating great service By hoganc364 on 09/15/14 02:23:57 PM PDT
Recommend this dealer? Yes

Overall I was very satisfied with my service at herb Chambers Dodge. I waited for my oil change. Jose was very helpful and with the free tire rotation coupon the service was very affordable. However I was a little disturbed when the receptionist insinuated that the service advisor did not know what ...
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Dealer Response

Thank you for taking the time to share this feedback. It is of utmost importance that our guests leave our dealership confident that they made the right service decision. I assure you that Jose is more than qualified. He is truly an asset to this team and I wi... Read more

All Comments (1)
Service Rating Front brakes By Uncle_Steve on 07/01/14 04:08:54 PM PDT
Recommend this dealer? No

I brought my 2010 Ram 1500 with 30k mi. in with a vibration in the front when applying the brakes. The service adviser informed me that to repair the truck new rotors and pad were required. After some back and forth regarding how the required repairs were determined I moved up to the service manager...
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Service Rating Jeep Service Appointment By kwnunes on 11/18/13 07:03:19 AM PST
Recommend this dealer? Yes

Jeff M., Osiris and the rest of the service department are top-notch and run a tight ship. Very customer-centric and committed to providing excellent service. I've experienced the superb service departments of BMW and Audi; Herb Chambers in Danvers compares favorably to them.
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Dealer Response

Thank you for allowing Herb Chambers Chrysler Jeep Dodge RAM of Danvers to help you with your automotive needs and for your glowing review of Jeff and Osiris. We appreciate your business and look forward to continued business for many years to come! Kind Rega... Read more

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating A month in the Service bay By bboston1724 on 09/21/11 10:54:30 AM PDT
Recommend this dealer? No

My 2011 Jeep Grand Cherokee spent the month of August at herb chambers. No one could figure out the problem (1 week of diagnostics) another week to fix, and then another week of resolving issues from a new transfer case. I asked to have the General manager call me to help me get into a new Jeep othe...
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Service Rating I question Herb Chamber Mission Statement By bfrost on 05/27/11 07:15:38 AM PDT
Recommend this dealer? No

I question Herb Chambers Mission Statement. I bought my 2005 Dodge Caravan at Herb Chamber in Danvers and had it serviced there for 5 years. Recently the check engine light came on, so I brought the Caravan in for service. I dropped it off 9:00AM they had the vehicle all day but stated they fixed th...
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