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Recently purchased a new Traverse @ Herb Chambers in Danvers, MA. Overall, very pleasant experience and all of our questions were answered. Had the good fortune to work with a likable, knowledgeable salesman (Bobby) and a calm, straight-up business manager (John) who were very helpful. Everyone (with one exception - John's boss)was very polite, helpful, smiling, and made us feel they really wanted our business. Buying a car can be a stressful experience and this dealership works hard to remove that stress and work with you to get you where you want to go. We happened to go in there as were looking at a different model (that we didn't like) across the street and, as we were pulling out, there was Herb Chambers across the street. We made three trips overall to get the deal done but it was worth the effort. Can't speak to their service department yet but can definitely recommend you give this dealership a go if you are in the market for a Chevrolet.
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