Without a doubt, one of the best service departments in the western Mass area not just for Honda, but compared to any service department, any vehicle type, it's excellent. Everyone is courteous and makes you feel very comfortable. I come in to see Jason and he has always been excellent in his explanation of work needed to be done on my Honda CRV. He goes out of his way to give you a complete understanding of what work is necessary and to explain safety concerns for certain types of repairs on the vehicle when needed to be understood. This is important to me. So, I find his judgement about what should on the vehicle be done on he vehicle valuable to keep it running smoothly and safely.
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