Herb Chambers Toyota Scion of Boston Sales Reviews
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Herb Chambers Toyota Scion of Boston Sales Reviews

  • 32 Brighton Ave
  • Boston, MA 02134 (map)
  • (888) 231-2778
  • Chat with Dealer
  • Awarded in 2016

Sales Reviews

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Sales Rating Beware of the "Price Promise" Written by bjcoakley33 on 11/09/15 10:44:45 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

The sales people I dealt with were very nice to deal with and the dealership seems nice overall. The "price promise" offered via Edmunds.com is not a promise at all, however. When it came time to discuss the vehicle pricing, it was as though they had no idea that edmunds had quoted me the price it h...
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Comments (1)
Sales Rating New Prius 2015 Purchase Experience Written by seaglass4 on 10/21/15 12:07:39 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

The team at Herb Chambers Toyota (Ryan, Hadir, and Patrick) made my recent car purchase experience smooth and painless. They quoted me a very fair price consistent with (and even below) the Edmunds.com average. The trim and color I wanted was not available locally and they were able to locate the e...
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Dealer Response

Thank you for taking the time to write this review. Ryan, Haider and Patrick's commitment to excellence is always in the forefront and Iím so glad that was reflected in your experience. We truly value your business and hope to serve your automotive needs for m... Read more

All Comments (1)
Sales Rating New car purchasing Written by Tiangang_Cui on 09/16/15 05:12:09 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My best car purchasing experience ever. Every person at Herb Chambers Toyota of Boston I have dealt with did exactly what they say. I quoted the 4Runner online. Without any hassle, Vander smoothly made agreement with me on the price, which is one of the best in this area. The particular model I'm lo...
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Dealer Response

Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased we were able to do exactly that. Thank you again and we look forward to working with you again in the ... Read more

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Sales Rating Right Car, Right Price, Great Salesperson Written by EHSBrookline on 09/04/15 01:29:21 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We had a very good experience buying a used Sienna from Herb Chambers of Boston. Our salesperson, Jeff Williams was excellent - well informed and attentive. He went out of his way to make the whole process as easy as possible and we never felt like we were being pressured or jerked around. We did...
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Dealer Response

Thank you for taking the time to write this wonderful review. I am so sorry to read about the dust. I will look into this immediately. Thank you for your business and we look forward to seeing you again in the future! Best, Howie Reske, General Manager

All Comments (1)
Sales Rating Negative Experience with Sales & Returns Process Written by nprockstar28 on 07/21/15 12:48:20 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I had the worst experience at this dealership and I will never go back or recommend anyone there....EVER. The sales-people I dealt with were all out for their own best interests. They collectively overcharged me heavily for a used 2011 Toyota Prius with 80K miles on it that recently had some issues ...
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