Herb Chambers BMW of Boston Sales Reviews Dealerships
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Herb Chambers BMW of Boston Sales Reviews

  • 1168 Commonwealth Ave
  • Boston, MA 02134 (map)
  • (888) 225-9217
  • Chat with Dealer
  • Awarded in 2015
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Sales Reviews

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Sales Rating I Love the Car-Buying Experience...NOT!!! Written by Getrhythm on 06/04/15 12:21:26 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I am a salesman who has always loved cars. Yet to me, the only thing worse than having to buy a car, is to have a "less-than-desireable" trade-in as well. Yesterday starting at 9am, I visited three dealerships intent on completing a successful transaction by day's-end. The third was Herb Chambers B...
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Dealer Response

Thank you! We appreciate your recommendation and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Melissa Steffy, General Manager

All Comments (1)
Sales Rating Unsatisfied With the service Written by srinath1 on 05/18/15 10:13:43 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I visited this dealership on 05/16/2015 saturday at 11:30 am and was attended to by CA named Nick. I came to lease a 2015 320i xdrive. Nick was too fast to judge me and the attitude with which he spoke was very demeaning and he made it look like i cannot afford a BMW. As soon as i walked in , inste...
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Dealer Response

I'm disappointed to read this feedback and would like to apologize. We never want our guests to leave our dealership feeling the way you have described. We strive to offer exceptional customer service to each and every guest. I truly apologize for your less th... Read more

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Sales Rating Ahmed Jabrane Written by Xitt on 04/13/15 01:33:51 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Ahmed is one of the most patient person who I have ever met. Recently he has been helping me on an upgrade. He checked all BMW vehicles available in the US and helped order a customized one. I decided to cancel the order due to personal reason but he still responded to me very nicely. I will definit...
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Dealer Response

Thank you for taking the time to share your experience with Ahmed. We appreciate your recommendation and look forward to the opportunity to serve your automotive needs in the future. Best, Melissa Steffy, General Manager

All Comments (1)
Sales Rating Excellent buying experience Written by AliK110 on 03/11/15 08:42:04 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Just wanted to send a quick thank you note to Sheraz Sheikh for facilitating our X5 purchase. It was indeed a pleasure to have worked with you. The whole buying experience was excellent and never once I thought you were pulling any 'salesman' tricks on me. You were upfront and direct in all your...
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Dealer Response

We really appreciate you taking the time to leave feedback for our dealership. A quality car-buying experience is one of our top priorities, and we do everything we can to support our guests. We thank you for your business and look forward to serving your auto... Read more

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Sales Rating Great experience here! Written by Kristylan on 03/04/15 10:57:25 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I bought my 428 here Jan 2015. The car is excellent and the experience is great. I highly recommend Husan Akram as my salesman, who is very attentive to my concerns and vehicle needs. He helped me find the car I was looking for and gave me a fantastic deal. The entire experience was fantastic and I ...
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Dealer Response

Thank you for taking the time to share your experience. I'm thrilled that we could work with you to ensure that you received exactly what you wanted in a BMW. I'm also happy to hear that you enjoyed working with Husan! He truly is a wonderful asset to our team... Read more

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