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Herb Chambers BMW of Boston Sales Reviews

  • 1168 Commonwealth Ave
  • Boston, MA 02134 (map)
  • (888) 225-9217
  • Chat with Dealer
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Sales Rating Exceptional Customer Service Written by joeneedham on 06/18/14 12:58:13 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Just leased a new 320i from Herb Chambers Boston. Although this is an "entry level" BMW, the client advisor (Hadi) provided excellent customer service, as if I had just purchased an M6! The final sales price and trade in value was agreed upon through a very straightforward discussion. He guided me t...
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Sales Rating Great Guys to work with, Done in 15 minutes Written by MaxEngineer8 on 06/11/14 08:22:58 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I had done a lot of research on had even gone to a few dealerships to try a car. In truth, I had an appointment later in the day to purchase a CPO Mercedes. Walked in and meet with a great sales guy named Sheraz S. I told him that I was here to look only but he gave me all his attention. We tried ou...
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Dealer Response

Thank you so much for your five-star review! Our team here at Herb Chambers BMW strives to provide an attentive and enjoyable environment, making the new car buying experience enjoyable. We value your wonderful recommendation and look forward to serving your a... Read more

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Sales Rating My recent car buying experience - BMW 750li Written by Koul on 03/10/14 05:04:41 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Sales person - Hadi E. I recently was looking for a pre-owned 7-series to replace my 5 that I have enjoyed for a number of years. Went to Herb Chambers Boston, and was greeted by my sales advisor. Hadi provided me excellent service while at the showroom, he let me spend time with the car, ask questi...
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Dealer Response

Thank you for taking the time to share your experience here at Herb Chambers BMW of Boston. I’m thrilled to hear Hadi was able to provide you with such a pleasant car buying experience. We value your business and we look forward to serving your automotive nee... Read more

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Sales Rating BMW Experience @ Herb Chambers Written by mokbat on 01/04/14 04:32:28 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Pros: Client Advisor - Sheraz S. For starters, Herb Chambers is a big brand in Boston, but for some reason they appear rude. And YES, initially, I thought my client advisor S. was a little off beat. Over the period of time as he realized the situation, I believe he understood my position very well...
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Dealer Response

Thank you so much for taking the time to share this helpful feedback. I’m so pleased to hear Sheraz, Mohammed and Rob were able to assist with your BMW. We continuously strive to exceeded our customers’ expectations and with your feedback we hope to earn tha... Read more

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Sales Rating Kyle C. & Marc C. Are Amazing! Written by ejd8 on 01/02/14 08:22:06 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

From the first moment I walked into BMW of Boston, my sales experience with Kyle C. and Marc C. was phenomenal! Both Kyle and Marc were patient, filled with BMW expertise, great sense of humor, and answered all of my many questions. Marc and Kyle worked with me on the numbers and I signed the deal t...
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Dealer Response

Thank you for your kind words regarding your experience with Kyle and Marc. I'm so glad to know that they were able to assist you with your new BMW and aided in making it a smooth and easy process. Marc and Kyle truly understand how to make the car buying expe... Read more

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