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Minuteman Volkswagen of Bedford, Massachusetts

OVERALL SALES RATING:
1.0 stars
Reviewed by 1 member
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OVERALL SERVICE RATING:
3.3 stars
Reviewed by 2 members
Write a Service Review
DEALER INFORMATION:
Minuteman Volkswagen
39 North Rd
Bedford, MA 01730
(800) 741-5035
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HOURS:
Sunday
12:00 pm- 4:00 pm
Monday
9:00 am- 8:00 pm
Tuesday
9:00 am- 8:00 pm
Wednesday
9:00 am- 8:00 pm
Thursday
9:00 am- 8:00 pm
Friday
9:00 am- 6:00 pm
Saturday
9:00 am- 4:00 pm
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Sales Reviews of Minuteman Volkswagen
Sales Rating:
1.0 stars
Sales Associate:
1 bars
Vehicle Inventory:
1 bars
Finance Department:
N/A
Trade-In Process:
N/A
Buying Process:
1 bars
Internet Sales Director withhold my deposit and has been ignoring my calls.
by dccheung on 04-02-08 (01:43AM)
Pros:
He will say anything you want until he got your deposit
Cons:
He said MinutemanVW is very laid back...apparently he is also laid back on getting my deposit back!

I have been shopping for a VW Rabbit for around a month and I had e-mail correspondance with several VW dealers. I was looking for a manual 2 dr VW Rabbit and the Internet Sales "Director", Perkins Louis, asked for my deposit. He said that his manager will not look for a car with my specification...

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Service Reviews of Minuteman Volkswagen
Service Rating:
2.8 stars
Quality of Work:
1 bars
Parts Availability:
N/A
Price:
2 bars
Waiting Area:
4 bars
Shuttle or Loaner:
4 bars
Poor work on 80k miles service
by warren_w on 02-12-08 (08:28AM)
Pros:
Nice service waiting area, good selection of cars to look at while you wait.
Cons:
Poor service ability

I bought a used 2000 VW Golf TDI on eBay and brought it to Minuteman to check out and perform the 80k mile service on.  I had had excellent service with them in the past on previous VW vehicles.  With the service they changed the timing belt.  Two days later I noticed an odd noise coming from the...

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Service Rating:
3.8 stars
Quality of Work:
4 bars
Parts Availability:
4 bars
Price:
2 bars
Waiting Area:
5 bars
Shuttle or Loaner:
N/A
Serivce of my VW Passat
by bowk54 on 09-07-07 (12:56PM)
Pros:
Free Wi-Fi
Cons:
Expensive

Haven't had any problems here. Most of the service has been routine, oil changes, etc.

The 40K checkup is pretty pricey though. $500.

One nice feature that there waiting area has is free Wi-Fi.

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