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Patrick Volkswagen Service Reviews

  • 519 Washington St
  • Auburn, MA 01501 (map)
  • (855) 368-9402
  • Chat with Dealer
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Service Rating Recent Service By redlinebob on 12/03/14 09:55:50 AM PST
Recommend this dealer? Yes

Had my car in for service due to a supposed oil leak. The Techs cleaned off the affected area and could not readily identify the source of the problem. Asked me to drive it and re-schedule another appointment to pin-point the origin. Brought it in the second time {and this time received a loaner car...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Very Competent By fazzster on 04/10/12 12:09:20 PM PDT
Recommend this dealer? Yes

Performed the free maintenance and took care of some recalls. They refused to bolt on an aftermarket trailer hitch for me. Their loss.
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Service Rating Great Service Department By jwelsh15 on 01/30/10 12:00:00 AM PST
Recommend this dealer? Yes

I have purchased many subarus through Patrick Motors of the years, and my wife and I continue to bring our Subaru's in for service, and we have always had a very positive experience( hence why we continue to come back) . The service department has always been fast efficient and friendly, which is mo...
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Service Rating Service department should be renamed By zorba5 on 06/03/09 12:00:00 AM PDT
Recommend this dealer? No

I bought a new Subaru in Shrewsbury but they couldn't give me an inspection sticker. I was told that what they do is send you to Auburn and they will get you one (for "free"). I called the Auburn location and they told me to come in at 9:30. I told them that that was really inconvenient for me be...
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Service Rating Terrible! By lmzuppa on 02/12/09 12:00:00 AM PST
Recommend this dealer? No

The customer service in the service department is terrible. I have had to put my car in their service department 3 times in the last 3 months, once was to re-fix the first problem that they didn't properly fix the first time. The argued with my husband about recharging us for the $100 deductable (...
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