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CarMax Sales Reviews

  • 10201 Philadelphia Rd
  • White Marsh, MD 21162 (map)
  • (866) 993-0939
  • See dealer special offers
  • Chat with Dealer
Sales Rating:

Excellent Experience

Written by belaircarguy on 02/18/14 04:59:02 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Just purchased a 2005 Subaru GT Wagon from CarMax. This is the second vehicle I purchased from this CarMax location. Purchased a Ford Explorer four years ago which I still own. Easy buying, easy negotiating for the car and CarMax stood behind both vehicles for initial bugs that needed to be repaired. For each car I did buy an extended warranty, which I used a couple of time for the Explorer, but have not yet needed for the Subaru. The CarMax extended warranty does work best if you take the car back to CarMax for repairs. Let them fight with the warranty company, rather than you having to do it, or your favorite repair shop owner. The great thing with CarMax is that they have 100% nice used cars on their lot. No junk and so you don't have to worry. The other great thing is that with the extended warranty, my daughter (who will drive the Subaru for college across the country), will have the ability to go to the local CarMax to get the car serviced / repaired and won't have a hassle, as the car / warranty is in the CarMax computer database.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Yes

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