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Heritage Hyundai Towson Service Reviews

  • 801 York Rd
  • Towson, MD 21204 (map)
  • (877) 468-2076
  • Chat with Dealer
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Service Rating Worst customer service ever By vanessa127 on 04/15/14 11:07:11 AM PDT
Recommend this dealer? No

After having my 2006 Azera diagnosed by my local mechanic, I was advised to take it to the dealership for repair. Chris W was my service advisor and I told him what the mechanic said the issue was. Chris' response was that he didn't think it was quite that extensive. Except, three days later, it in ...
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Service Rating DO NOT GIVE THEM YOUR SERVICE By vinavelez on 04/12/13 10:57:37 AM PDT
Recommend this dealer? No

I purchased my 2008 Ford Fusion on September 28, 2012. I was having problems with my transmission and it was metal in my transmission fluid which I had a technician (not from the dealership) look at it and he told me to bring it to Heritage Hyundai Towson right away. So I took it in on November 16, ...
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Service Rating good customer service, good auto services By baltimoreot on 04/07/13 06:13:00 AM PDT
Recommend this dealer? Yes

This dealer fixed a problem I'd had for months under the care of another car dealer. I have been going to them exclusively since, and have had no issues. Would recommend.
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Not as professional as I expected By rf888 on 12/20/11 02:30:27 PM PST
Recommend this dealer? No

when walking in the service area, no one greeted me. Everybody looked very busy. Tried to ask a service person, but he didn't even respond. I was standing there for about 5 min before someone asked me why I was there..... I wasn't so happy with my very first visit of this service department.
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