Passport BMW Service Reviews
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Passport BMW Service Reviews

  • 4730 Auth Pl
  • Suitland, MD 20746 (map)
  • (888) 416-6351
  • Chat with Dealer

Service Reviews

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Service Rating Great Customer Service By greganderson1 on 03/22/16 01:11:43 PM PDT
Recommend this dealer? Yes

I recently had our BMW serviced at Passport BMW and the service especially the Customer Service Advisor Mr. Michael Jenkins!! We simply cannot recommend him to highly!!! He and the staff really made the experience extremely pleasant. In particular, Mr. Jenkins clearly worked tirelessly and assiduo...
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Service Rating New Tires By PANTHER56 on 03/16/16 07:39:24 PM PDT
Recommend this dealer? Yes

Since Passport moved from it's 'old' location to the 'new' location; this has been an OUTSTANDING change. Thankfully, management removed the 'old' way of thinking and brought in 'new' and informed customer service oriented people. I love going to Passport BMW. The facilities are very nice and com...
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Service Rating Great Service Advisors & Techs By addicted2torq on 03/06/16 06:17:46 AM PST
Recommend this dealer? Yes

Passport's facilities exceed many others in DC metro area, for comfort and productivity with quick service. Coordinated by a great team of service advisors and executed by competent techs. When the work requires more time they have a large fleet of loaners as well as a shuttle to Branch Ave Metro th...
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Service Rating Great Service By Driver2009 on 02/28/16 02:56:32 PM PST
Recommend this dealer? Yes

The Service here is excellent. The White Team has taken care of my cars for fourteen years. I am in good hands.
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Service Rating OUTstanding Customer Service By everett_h on 08/23/15 06:57:21 PM PDT
Recommend this dealer? Yes

Whenever I'm having car trouble, the first person I call is always Pantelis at BMW Passport. I know when he's handling my case things will be taking car of smoothly and expeditiously. On the particular occasion in at my most recent experience at BMW Passport, I was feeling a my car (328i xdrive) jit...
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