Despite that Passport was recommended, I tried giving my business twice to a dealership 5 miles from home. After the second frustrated attempt, BMW USA put me in touch with Passport. Before I drove home, John Dugan of Passport found a vehicle in another state that matched most of my specs and confirmed that I could custom order the exact vehicle. Working with John was great: clear; precise and no-pressure. I got the vehicle exactly as I wanted and found the sales transaction experience surprisingly pleasant and easy! You owe it to yourself to at least checkout Passport and John Dugan!
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