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MINI of Sterling of Sterling, Virginia

OVERALL SALES RATING:
not rated
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OVERALL SERVICE RATING:
2.3 stars
Reviewed by 2 members
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DEALER INFORMATION:
MINI of Sterling
21826 Pacific Blvd
Sterling, VA 20166
(571) 434-1944
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HOURS:
Sunday
Closed
Monday
9:00 am- 8:00 pm
Tuesday
9:00 am- 8:00 pm
Wednesday
9:00 am- 8:00 pm
Thursday
9:00 am- 8:00 pm
Friday
9:00 am- 8:00 pm
Saturday
9:00 am- 5:00 pm
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Sales Reviews of MINI of Sterling
Sales Rating:
not rated
Sales Associate:
not rated
Vehicle Inventory:
not rated
Finance Department:
not rated
Trade-In Process:
not rated
Buying Process:
not rated
This dealer has not yet been reviewed for Sales
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Service Reviews of MINI of Sterling
Service Rating:
1.8 stars
Quality of Work:
3 bars
Parts Availability:
2 bars
Price:
2 bars
Waiting Area:
1 bars
Shuttle or Loaner:
1 bars
MINI OF STERLING IS A TERRIBLE PLACE!
by greenmini on 01-30-08 (08:25AM)
Pros:
NONE
Cons:
ALL

I've had my Mini for about a year and have had to bring it in for several minor issues.


All three times that I've brought my car in no one ever calls to tell me the work is completed or when i should expect the car to be ready for pick-up. Also, every time they tell me they won't be able to ge...

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Service Rating:
2.8 stars
Quality of Work:
1 bars
Parts Availability:
4 bars
Price:
N/A
Waiting Area:
3 bars
Shuttle or Loaner:
3 bars
Nightmare
by millerjep on 01-07-08 (11:47AM)
Pros:
None
Cons:
All day service; Cant even change oil correctly; Can't even get a story straight

First the person assigned to schedule services on the web never put my appointment in to the computer.  Had to re book the appointment, a 3 week wait.  Then after an all day Saturday (8am-3pm) service the mechanic botched the filter replacement.  Driving home the oil light comes on and the car's ...

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