Mercedes-Benz of Silver Spring Sales Reviews Dealerships
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Mercedes-Benz of Silver Spring Sales Reviews

  • 3301 Briggs Chaney Rd
  • Silver Spring, MD 20904 (map)
  • (888) 717-6391
  • Chat with Dealer
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Sales Reviews

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Sales Rating Best Buying Experience Ever Written by temp_edmunds1438132056700 on 07/28/15 06:07:36 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I can't say enough about our car buying experience at Mercedes-Benz of Silver Spring. Our salesman, Khalil Nuri, was professional, very knowledgeable, and most importantly he listened to what we wanted in a vehicle. There was absolutely no pressure to buy, no pricing games or sales manager interven...
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Dealer Response

Thank you for your earnest response R_V_C. We appreciate your feedback and will be sure to share your encouraging thoughts with Khalil Nuri and the team! If you should have any further questions or want a little more insight on your Mercedes-Benz, please don... Read more

All Comments (1)
Sales Rating OUTSTANDING TEAMWORK Written by snoman3 on 10/12/14 07:51:02 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

A sincere thank you to General Manager Jim Elefantis and his excellent team at Mercedes-Benz of Silver Spring. I recently purchased a pre-owned 2011 Mazda 3 from MBSS and the incredible teamwork from all facets of the dealership was displayed. I got to meet exceptional individuals in Sales,Managemen...
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Sales Rating Deceptive Written by edmundo5 on 09/08/14 11:54:10 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Recently we travelled 250 miles one way to purchase a 2010 Subaru which was a huge dissappointment when we arrived. The car had been repainted, hood, door, fender but the salesmen continued to argue that it had not been repaired. Disgusting transaction.
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Dealer Response

Thank you for taking the time to review Mercedes-Benz of Silver Spring. We are sorry to hear about your recent experience in our Service Department. We would like the opportunity to speak with you about the situation. We take customer service very seriously an... Read more

All Comments (1)
Sales Rating Tony Z Excellent Sales Consultant-Just Bought Mercedes-Benz From Him Written by sullivan4 on 08/11/14 07:52:58 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I visited 2 other local Mercedes-Benz dealerships in Washington D.C. before driving 67 miles to Mercedes-Benz of Silver Spring. On August 8, 2014, I was greeted by Tony Z who genuinely focused on my automotive requirements and budgetary concerns. He took his time and did not pressure us at all. I wa...
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Sales Rating James P, Again Thank You Written by chrish78 on 02/02/14 11:25:59 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I acquired my second car from James and the Silver Spring team. I once again was blown away by James P's professionalism, knowledge, attention to detail and willingness to find away to get me into the car I wanted. I have found a "home" with the Silver Spring team. Thank you!!!!
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