Koons Ford Lincoln of Silver Spring Service Reviews Dealerships
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Koons Ford Lincoln of Silver Spring Service Reviews

  • 3111 Automobile Blvd
  • Silver Spring, MD 20904 (map)
  • Chat with Dealer
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Service Reviews

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Service Rating Thanks you for a job well done! By JRFields on 08/20/15 08:24:38 AM PDT
Recommend this dealer? Yes

Overall experience was very good. Car was serviced as requested. An accessory part that I wish to have installed was not in at the time, but I was notified when it arrived and was able to bring vehicle back in without a problem. There was one oversight, whoever was responsible for washing vehicle fa...
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Service Rating Repair door lock. By RoganMK on 08/18/15 10:10:49 AM PDT
Recommend this dealer? Yes

Stan always does a good job looking after my car. The work was diagnosed correctly the first time. I was given a ride to the train station so I could get to work on time.
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Service Rating Great Lincoln Team at Koons Ford By TYoung2236 on 08/14/15 10:45:57 AM PDT
Recommend this dealer? Yes

Chris and Will from Lincoln team was wonderful, very accomodating. They quickly had my radio problem figured out and fixed. I have a Lincoln MKX 2012, and I have only had it a year. They are friendly and knowledgeable. I usually don't return to the dealer due to cost but so far my cost have been cov...
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Service Rating Best Ford Dealership By PaniRose on 09/21/14 08:34:31 PM PDT
Recommend this dealer? Yes

I have owned Ford cars for the past 30 years. Koons Service is by far the most reliable and courteous Ford dealership. Their waiting room has a very relaxing atmosphere, so I even look forward to routine maintenance. I had purchased my latest vehicle from the Ford dealership that was there before th...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating They forgot to work on my car By mediumpoppa on 06/20/11 10:22:14 AM PDT
Recommend this dealer? No

I go into the place to get body work done. They said that it would take a few days and I said great because I have a business trip coming up. I come back 2 days later and my car is covered in dirt (that wasn't there before) and nothing had been done. All they could say was "we forgot, sorry". That'...
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