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No matter what, do not go through the dealership for financing

Written by twinsister on 01/12/12 09:00:18 PM PST Go back to Service reviews
Recommend this dealer? No

I recently bought a Kia Soul from here and the sales person (Sean) was very nice, aggressive and kept doing follow up calls, but the dealership had given me a lower rate than my bank (at that time) when my bank gave me a lower rate, I tried to get out of the financing through the dealership (he hadn't submitted the paperwork) Jeff Scott, the Financial Business Manager did not budge and kept telling me the loan had already been processed. Well, it has been two weeks and I received no paperwork from the bank. He never did follow through with any of his emails. He may come across warm and trustworthy, but I will never recommend this guy to anyone. If you finance with them, I would request someone else who will keep you in the loop on things and will not be pushy and lie to you.


Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? No Did the dealership complete the work within the timeframe promised? No Did the dealership provide you with an accurate quote of the work to be performed? No Do you feel the price paid for service(s) was fair and appropriate? No Did the dealer honor all commitments made? No

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