Herb Gordon Subaru Service Reviews Dealerships
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Herb Gordon Subaru Service Reviews

  • 3161 Automobile Blvd
  • Silver Spring, MD 20904 (map)
  • (888) 717-0373
  • Chat with Dealer
  • Awarded in 2015

Service Reviews

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Service Rating Great service at Herb Gordon Subaru By flames9 on 02/05/16 04:34:46 AM PST
Recommend this dealer? Yes

Superb service from the Herb Gordon Subaru service team, especially by Ken Hanscom. I purchased our 2016 Outback in New Hampshire and we had just recently moved to Laurel. Unfortunately, my window, on the lower drive side had a crack and spidered. I came into Herb Gordon and Ken, along with Greg ...
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Service Rating Excellent Service & Friendly Staff By tvsilverspring on 01/27/16 02:18:11 PM PST
Recommend this dealer? Yes

Ken Hancsom is always accommodating in emergencies and incredibly friendly, as is all the staff at Herb Gordon Subaru. I am always on alert when it comes to mechanics and dealers who aren't too trustworthy, but I never feel those worries here. I take my car for oil changes and every repair needed ...
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Service Rating Excellent Service By Freeedgar45 on 01/26/16 07:09:20 AM PST
Recommend this dealer? Yes

I have always taken my 2012 Forester to Herb Gordon. They have been thorough and responsive and generally great about identifying if there is an issue that needs to be resolved. My most recent service consultant, Vitaliy, was particularly helpful, even providing us a loaner when we extended the se...
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Service Rating Excellent customer service for critical repair By Skye88 on 02/05/15 08:01:25 AM PST
Recommend this dealer? Yes

Our family, including people with disabilities, was traveling through this area when we heard a worrisome noise from our Subaru Outback. We called as the service day was closing, and were kindly assured that our car would be checked the next morning when service opened again. When we arrived, we we...
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Dealer Response

Greetings! Thank you for stopping by Herb Gordon Subaru. We work extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please ‘Like’ us on Facebook t... Read more

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Service Rating Pleasant Car Buying Experience By SubaruNeophite on 06/21/14 06:05:22 AM PDT
Recommend this dealer? Yes

Herb Gordon Subaru sales associates provided me with all information needed to make my car purchasing experience smooth and exceeded my overall expectations. I would highly recommend this dealership to my family & friends.
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Dealer Response

Herb Gordon Subaru appreciates your considerate review. We are pleased to hear that your experience at with us was a great one! Thank you again for the highly praised feedback.

All Comments (1)
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