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Herb Gordon Subaru Sales Reviews

  • 3161 Automobile Blvd
  • Silver Spring, MD 20904 (map)
  • (866) 946-4451
  • Visit dealer's website
  • Chat with Dealer
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Sales Rating:

Customer Service

Written by newsubarumom on 9/1/12 7:09:31 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My family went shopping for a new car with two toddlers in tow and were looking for a dealership with customer service. Herb Gordon definitely delivered. Jason, our Sales Consultant, was superb. He was respectful of our time, knew the cars inside and out, and was good with the kids. The dealership bent over backwards to make sure we where happy and satisfied customers. Their level of service is not normally found while car shopping. Their facilities were clean and kid friendly, with a great little playroom. We were greeted and felt welcomed from the moment we entered the dealership. Their commitment to their customers ensure that we will be repeat customers.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Yes Did the dealer honor all commitments made? Yes
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newsubarumom, thank you for your encouraging review of Herb Gordon Subaru. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help. Thanks so much, Herb Gordon Subaru [HTML removed]

  • By mileone
  • on 09/06/2012
  • 09:49:42 AM PDT
  • (dealer response)
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