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BMW of Silver Spring Service Reviews

  • 3211 Automobile Blvd
  • Silver Spring, MD 20904 (map)
  • (888) 857-9452
  • Chat with Dealer
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Service Rating Thanks Thomas G!!!!! By jrodriguezent on 07/18/14 09:49:21 AM PDT
Recommend this dealer? Yes

Thanks Thomas G you are the best!!! You are always so nice, helpful and patient when it comes to my concerns with my BMW. My concerns are always addressed no matter how many times I come in. Thanks for always looking out.
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Service Rating Exemplary Customer Service!!! By jed22 on 04/30/14 06:55:25 AM PDT
Recommend this dealer? Yes

Kristina W is the absolute BEST Service Advisor on your team!! She is always professional, friendly, knowledgeable, and efficient in ensuring that my car is repaired. It is extremely hard to find good customer service these days and the lack of professionalism, attention to detail, and overall good ...
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Service Rating Quality service.Quality staff By cherrial on 02/28/14 09:23:53 AM PST
Recommend this dealer? Yes

I like the idea of seeing the same service advisor every time I bring my car in for maintenance.Jack B. my advisor is a gem
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Service Rating valerie's review By valeriea on 05/03/13 02:48:34 PM PDT
Recommend this dealer? Yes

I have been with this dealership for 14 years. I am very happy with BMW of Silver Spring. I also have a great service adviser his name is Kevin H. I only can say OUTSTANDING THINGS about Kevin's performance. Valerie Austin
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Dealer Response

Good afternoon Valeriea. In response to your review, I want to take the time to thank you for praising our dealership, as well as Kevin's performance. BMW of Silver Spring works extremely hard to ensure a satisfying visit for each and every customer and we tak... Read more

All Comments (1)
Service Rating Didn't keep the promise By randyle0928 on 03/27/13 12:33:28 PM PDT
Recommend this dealer? No

Coupon got via email said front brake pads service to be around $210.00 for my X5. I wasn't sure so called this center to confirm. I was told to forward the email to a service rep to verify. I got a call back from him confirming it was for my X5. Today, appointment day, I asked the guy again, the sa...
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