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Audi Silver Spring Sales Reviews

  • 3151 Automobile Blvd
  • Silver Spring, MD 20904 (map)
  • (888) 436-0871
  • Chat with Dealer
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Sales Rating Audi Silver Spring Written by Audi2013 on 10/11/13 04:19:43 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Our experience was one of the best we've had for buying a car. Brian K., our sales person would rate a 5 out of a 1-5 rating. Everyone made sure they introduced themselves, provided a card if we needed them and went out of their way to make our buying experience the best. Thank you.
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Dealer Response

Audi2013 - Thank you for your encouraging review of Audi Silver Spring. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted t... Read more

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Sales Rating Audi SQ5 Written by DlanorSQ5 on 09/06/13 06:35:12 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Purchased my fourth Audi (2 Q5's, 1 S5 & 1 SQ5) since 2010. Love the cars and Silver Spring Audi is the Best. No problems at all. Really like Audi's S models.
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Sales Rating Unexpected Service!! Written by HagenvonTronje on 08/01/13 07:16:25 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

It's a rare experience when just about everything in a sale process goes as you would hope. I just took delivery of my 2014 Q5 TDI and want to say that the salesperson, Jacob J. was terriffic. He was very responsive and always made himself available to meet the demands of my schedule. He was knowled...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Very helpful Written by terpfan_always on 03/26/12 06:53:45 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? No, Vehicle was not available

I only test drove a vehicle there and did not buy because they did not have my model in stock and I did not want to wait 90 days. The salesperson was very helpful and very knowledgeable. If they had it in stock, I would have bought it from this dealership.
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Dealer Response

Greetings Terpfan_always! Thank you for stopping by Audi Silver Spring. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

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Sales Rating Poor Service Written by danajd on 08/12/11 09:35:17 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No, Poor experience with dealer personnel

When I went to the dealership on Aug 6, no one greeted me. I looked around for several minutes and still no one took time to help me. The receptionist sat at her desk doing her homework and did not look up. When I said something to her about not receiving services and could I please have a brochure,...
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Dealer Response

Danajd, I regret the experience that you recently had at our store. I believe it is worth noting that we react and respond quickly to customer concerns. With over 100 employees at our store, your experience was disappointing to our entire team. Our co-workers... Read more

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