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Ourisman Volkswagen Of Rockville Sales Reviews

  • 801 Rockville Pike
  • Rockville, MD 20852 (map)
  • (855) 870-2351
  • Chat with Dealer
Sales Rating:

Team Alonso and Caisha

Written by barney58 on 04/07/14 02:34:54 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My daughter was in search of her first car and had a very distinct idea of what she wanted. When we found it at Ourisman and spoke with Caisha W., we decided to be open and laid out what we wanted and what we thought we could do. Instead of taking advantage of the information, Caisha walked us through the process and guided us with good info and patience. She couldn't be there on the day that we came to the dealer and passed us along to Alonso Avila. When we arrived he knew everything we had told Caisha, had the car out front, and he and his business manager got creative and helped us work out a good deal for everyone I think. Smart, patient, friendly and welcoming are generally not the terms that come to mind when discussing the purchase of a used car, but they do here. We have a certified Tiguan, my daughter is happy and that makes dad happy. I highly recommend these guys, they are giving car sales a good name.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Not applicable

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