Fitzgerald Buick GMC Service Reviews
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Fitzgerald Buick GMC Service Reviews

  • 5501 Nicholson Ln
  • Rockville, MD 20852 (map)
  • (888) 450-7330
  • Chat with Dealer

Service Reviews

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Service Rating routine service By redvehicle4 on 07/01/16 02:45:38 PM UTC
Recommend this dealer? Yes

routine service performed timely and courteous. A surprise car wash was given which was a pleasant surprise. Vey nice gesture by the dealership.
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Dealer Response

It makes us happy to make you happy! Drive safely.

All Comments (1)
Service Rating Awesome service!!!!! By Hsbeach2016 on 05/20/16 03:36:03 AM UTC
Recommend this dealer? Yes

Everyone was great, especially Mr. Abramson, who made me feel comfortable and was willing to answer all of my questions. Would definitely recommend this dealership
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Dealer Response

Thank you for your 5 star rating! We appreciate your business and hope you are enjoying your new ride!

All Comments (1)
Service Rating Great Service By kericab7 on 05/04/16 10:42:21 PM UTC
Recommend this dealer? Yes

I have always had a very positive experience each time i have had to bring my car in for service. This particular one had two components: some routine services--done excellently, second was a particular problem with my bluetooth connectivety--they did an excellent job in diagnosing and finding a so...
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Service Rating Scheduled service included in purchase/lease of vehicle By Metrorail on 04/12/16 01:04:35 PM UTC
Recommend this dealer? Yes

Vehicle mfg.'s window sticker included 2-years maintenance. Scheduled service just performed was completed expeditiously and gracefully. Service writer and staff in dealership were kind, considerate and appreciative. Work performed as required and within the time frame given. Couldn't ask for better...
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Dealer Response

Thank you for trusting us with your service needs! We are so happy to learn that your maintenance was performed quickly and efficiently. Thank you for your business and we hope to see you again in the future!

All Comments (2)
Service Rating Still waiting for my Acadia to be fixed By z_everson on 08/20/15 02:13:07 PM UTC
Recommend this dealer? No

The service air bag light in my 2014 GMC Acadia went on. I called up Fitzgerald's service department. The rep said bring it in as early as possible on Tuesday morning, although they may not be able to look at it until Wednesday. I busted my butt to drop it off Tuesday at 7:30 a.m. Tuesday at aro...
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Dealer Response

Unfortunately we failed to get you in according to our schedule. We completed the recall the same day as the post and again apologize for the delay. We are grateful for the feedback and we are mailing a certificate for a free detail with our apology. Tha... Read more

All Comments (1)
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