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Prince Frederick Chrysler Jeep Dodge Ram Service Reviews

  • 265 Solomons Island Rd S
  • Prince Frederick, MD 20678 (map)
  • (888) 505-0327
  • Chat with Dealer
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Service Rating 2004 Jeep Grand Cherokee - Front brakes problem By Dave1020 on 11/04/14 02:14:51 PM PST
Recommend this dealer? Yes

Repaired front brakes. Gave me a free tire as compensation for premature failure of front brakes. Dealer had previously repaired front brakes 13 months prior.
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Dishonest Service Department By cc16 on 08/07/12 01:59:13 PM PDT
Recommend this dealer? No

The service department was totally incompetent. I only needed a replacement key and I was there over 1 hour. The price quoted to me was $150 which was outrageous. When the bill came, the price was $290. I did not accept the key. I asked for the manager who obviously does not believe in the adage tha...
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Dealer Response

It's unfortunate to hear that you had such a difficult time during your visit. We strive to provide our guests with excellent customer service and we regret you did not experience that standard of service during your visit. I would appreciate the chance to spe... Read more

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