Antwerpen Volkswagen of Pasadena, Maryland

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by humblebtuna on 04-17-08 (10:43AM)

Pros:

Sales staff was friendly.

Cons:

Management doesn't own up to their employee's mistakes. Once they have your money, too bad for you!

I purchased a used VW from Antwerpen prior to my move to Hawaii. They sold me a $900 anti-theft product that doesn't work here. Prior to purchase, I specifically asked if it worked in Hawaii, and they replied "absolutely". I even tried to cancel the product, prior to installation, but they said I...

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Sales Review

by nb367300 on 01-09-08 (06:19AM)

Pros:

No pressure buying

Cons:

Have to research car prices on edmunds, VW and AntwerpenVW sites

Have to bargain to avoid paying for unnecessary options and packages.

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Finance review

by nb367300 on 01-09-08 (06:07AM)

Pros:

Antwerpen is a no-pressure buying dealership

Cons:

You have to do your finance research online at [violative content deleted] or could end up with an unreasonable APR

Was initially offered only the 6.95%APR for 60 months or 7.95% for 72 months. I had to inquire about " the VW Financing specials that I saw on the internet for 24 or 36 months" and was then offered 3.9% for 36 months which I accepted. Wasn't informed sufficiently well about the available 2.9% for...

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Do not get your car serviced at Antwerpen VW in Pasadena

by twspeck on 10-23-07 (06:55AM)

Pros:

I learned never to buy or have a VW repaired or serviced at Antwerpen VW

Cons:

Antwerpen VW charges for work they do not do

In Feb. of 2003, my 99 VW was in an accident. My insurance co. wrote an estimate for the repair. I took the car to Antwerpen, where I bought the car, to get it fixed. The estimate called for a new or equal value power steering pump and bracket. According to my insurance co., this bracket also sup...

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