Heritage Honda of Parkville Service Reviews
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Heritage Honda of Parkville Service Reviews

  • 9213 Harford Rd
  • Parkville, MD 21234 (map)
  • (888) 718-3327
  • Chat with Dealer
  • Awarded in 2015, 2016

Service Reviews

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Service Rating Great Service! By Danielle_HA12 on 10/06/15 07:26:10 AM PDT
Recommend this dealer? Yes

Mark Sowder was great. He took care of me and got me out 20 minutes faster than promised. I went in loaded with questions and he was able to get the answers all before I service was complete. Great service at Parkville Honda.
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Dealer Response

Good morning Danielle_HA12! Thank you very much for the great review. We are happy to hear that Mark Sowder was able to make your service experience a memorable one and we will be sure to pass along your positive feedback. Please don't hesitate to contact us s... Read more

All Comments (1)
Service Rating White Glove Service By bio414 on 08/11/15 11:29:38 AM PDT
Recommend this dealer? Yes

From A to Z, this service center is doing an excellent job of exceeding expectations. The operator who picks up the phone to schedule the appointment, the technicians, and the sedan service driver are all very professional and the fact that they have low turnover staff(meaning I've been seeing the s...
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Dealer Response

Greetings bio414! Thank you for stopping by Heritage Honda of Parkville. We work extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. If you should n... Read more

All Comments (1)
Service Rating Honor Among Sales/Service? By TanefaW on 07/08/15 04:32:16 PM PDT
Recommend this dealer? Yes

I was completely surprised that I was in and out of the dealership very quickly (about an hour and half). I came in because I purchased a vehicle last week and the salesman told me that the car's brakes were worked and to just pump/stomp them and they will began to work properly. I thought it would ...
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Dealer Response

Thank you so much TanefaW for your positive feedback. Heritage Honda of Parkville is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank ... Read more

All Comments (1)
Service Rating Excellent service and quality! By soother1 on 06/21/15 01:07:32 PM PDT
Recommend this dealer? Yes

Hi, I purchased my 2009 Honda Fit at the Parkville store. The experience has been excellent from the day I purchased the car all the way through today! They have provided outstanding service for me. When I was so ill I could not stay to wait for the car, the manager Steve, arranged for me to have a ...
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Dealer Response

Good afternoon soother1! Thanks so much for taking the time to leave us the positive review! We strive for only the highest level of customer satisfaction and we are so pleased that Steve, Ricky, and Mark were all able to support you and your vehicle. As alway... Read more

All Comments (1)
Service Rating Ruth is a star! By carreviews3 on 05/22/15 11:52:53 AM PDT
Recommend this dealer? Yes

Every time we go there, Ruth Albrecht is very helpful and ensures that all of our questions are answered. She wants to make sure the customer understands all of the work done. She always greets with a smile and leaves you with warm wishes. My husband and I get all of our oil changes and work done at...
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