Heritage Honda of Parkville Service Reviews Dealerships
Print | Edit this listing

Heritage Honda of Parkville Service Reviews

  • 9213 Harford Rd
  • Parkville, MD 21234 (map)
  • (888) 718-3327
  • Chat with Dealer
  • Awarded in 2015
ADVERTISEMENT

Service Reviews

Sort By:
Service Rating Honor Among Sales/Service? By TanefaW on 07/08/15 04:32:16 PM PDT
Recommend this dealer? Yes

I was completely surprised that I was in and out of the dealership very quickly (about an hour and half). I came in because I purchased a vehicle last week and the salesman told me that the car's brakes were worked and to just pump/stomp them and they will began to work properly. I thought it would ...
Read the full review

Dealer Response

Thank you so much TanefaW for your positive feedback. Heritage Honda of Parkville is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank ... Read more

All Comments (1)
Service Rating Excellent service and quality! By soother1 on 06/21/15 01:07:32 PM PDT
Recommend this dealer? Yes

Hi, I purchased my 2009 Honda Fit at the Parkville store. The experience has been excellent from the day I purchased the car all the way through today! They have provided outstanding service for me. When I was so ill I could not stay to wait for the car, the manager Steve, arranged for me to have a ...
Read the full review

Dealer Response

Good afternoon soother1! Thanks so much for taking the time to leave us the positive review! We strive for only the highest level of customer satisfaction and we are so pleased that Steve, Ricky, and Mark were all able to support you and your vehicle. As alway... Read more

All Comments (1)
Service Rating Ruth is a star! By carreviews3 on 05/22/15 11:52:53 AM PDT
Recommend this dealer? Yes

Every time we go there, Ruth Albrecht is very helpful and ensures that all of our questions are answered. She wants to make sure the customer understands all of the work done. She always greets with a smile and leaves you with warm wishes. My husband and I get all of our oil changes and work done at...
Read the full review

Service Rating Quick and Thorough Service By HonestArnie on 05/08/15 12:29:12 PM PDT
Recommend this dealer? Yes

Ask for Alan Watts at the Towson Service Center; he is a terrific and knowledgeable service advisor. I took my 2008 Pilot in for an airbag recall and Mr. Watts spotted a burnt out brakelight that needed to be replaced. The service team also did a comprehensive check of all fluid levels, tire pressur...
Read the full review

Dealer Response

HonestArnie, thank you for the kind words. It is our pleasure keeping you on the road safe. Happy driving!

All Comments (1)
Service Rating Excellent service By BillyRipken on 03/05/15 08:03:36 AM PST
Recommend this dealer? Yes

First time here. Was quoted price for Service over phone. Actually was less. Large dealership, large service department, very busy. No complaints. Seems very well run, like a Honda. Recommend Ricky.
Read the full review

Dealer Response

Thanks BillyRipken, for the kind words. Drive safe & give us a call should you need anything at all!

All Comments (1)
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
Have a question? We're here to help!
Chat*
Chat online with us
Email
Email us at help@edmunds.com
*Available daily 8AM-5PM Pacific
Phone*
Call us at 855-782-4711
SMS*
Text us at ED411