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Northwest BMW Sales Reviews

  • 9702 Reisterstown Rd
  • Owings Mills, MD 21117 (map)
  • (866) 675-1254
  • Chat with Dealer
Sales Rating:

Well Worth It A True Professional !

Written by cindygibson609 on 05/06/14 11:55:01 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I can't speak for the whole dealership, but this review is mainly for the customer service that Angel C provided me with while purchasing my new car here. I usually do not give a five star rating but my experience here with Angel was so exceptional that he really deserved it. He went above and beyond by helping me through nervous breakdowns to getting every single detail right regarding the car purchase. For months, he worked with me, checked in from time to time to give me status updates and even sent me photos. He gave me a competitive price all the meanwhile as painless and efficient as possible. Believe me, I called dealerships all over the region and nobody could beat the deal he gave me. So don't waste your time, contact Angel and make this your first and last stop. I am still shell-shocked that he didn't try all of those sleazy car sales tactics. Angel is respectful, genuine, and truly professional. That is what I call a true professional.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Yes

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