Maryland Dealerships - Len Stoler Lexus of Owings Mills Maryland
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Len Stoler Lexus Sales Reviews

  • 11311 Reisterstown Rd
  • Owings Mills, MD 21117 (map)
  • (888) 890-1059
  • Chat with Dealer

Sales Reviews

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Sales Rating Poor sales Written by George6372 on 05/16/16 09:18:08 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

On Saturday May 14, 2016 I went to the dealer to puchase a new rx350. A salesman approach me and started talking to me about I was looking for in a vehicle. We talked a while then went out to look at a rx350. I then said if we could walk around the lot and see if anything would interest me. He said ...
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Dealer Response

George, thank you for taking the time to provide feedback of your experience. While it is hard to hear that you were not satisfied by your experience, these sort of reviews help us reassess internal staffing in order to ensure exceptional experiences for all c... Read more

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Sales Rating Great Experience Written by jimf245 on 04/05/16 12:42:49 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

A lot of people experience mucho stress when purchasing a vehicle. If that is happening to you, then you need to go to Len Stoler Lexus in Owings Mills, MD. These guys are a class act and they know their product. Tim Queen was my sales "professional" and that describes exactly what he is. Chad, t...
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Dealer Response

Thanks for the wonderful feedback, Jim! Chad, Tim and the rest of our team always strive to make the car purchasing process a positive experience for all of our customers at Len Stoler Lexus. We hope you are enjoying your new vehicle, and that you come back ... Read more

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Sales Rating Great Buying Experience Written by Zandar10 on 03/27/16 07:03:36 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I found my used car via the internet and knew nothing about the dealership. My salesperson Daja and the entire staff were friendly and very attentive and accommodating. They went out of their way to give me a great deal (even though I wasn't purchasing a Lexus). All car sales should be this good. ...
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Dealer Response

Zandar, We are so pleased to hear you received friendly and attentive service during your recent visit to our dealership. We will be sure to pass along your kind words about Daja. If there is anything else we can do for you, please don't hesitate to give us a... Read more

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Sales Rating Sales Rep Written by ygthomas76 on 03/14/16 02:25:40 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I wanted to express how happy and pleased with my recent purchase at Lenstoler Lexus. My sales rep, Daryl Smith, was my rep 10 years ago when I bought my first ES 300 and Saturday (3/12/2016) he was my rep once again for my 2014 ES 350. His professionalism as always was/is great and I always refer...
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Dealer Response

Thank you for your kind review. We appreciate your loyalty to our dealerships and Daryl. Thank you for your references and we hope to provide you with exceptional service for years to come. Enjoy the new 2014 ES 350.

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Sales Rating 5 Star Written by Eileen_K on 03/05/16 01:08:27 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I received impeccable service from Barry Stoler. He did all that was in his power to match me with his star employees Ron Askew, Phil, Tim Queen and Donna Hale. They were patient, approachable, considerate and knowledgeable. Each of their customer service skills were 5 star. I would highly rec...
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Dealer Response

Thank you for the excellent feedback, Eileen! Here at Len Stoler Lexus, we train every staff member to consistently provide each and every customer with an outstanding sales experience by being knowledgeable about the vehicles we sell, answering customers' que... Read more

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