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Len Stoler Lexus Sales Reviews

  • 11311 Reisterstown Rd
  • Owings Mills, MD 21117 (map)
  • (888) 671-4249
  • Chat with Dealer
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Sales Rating The Worst Written by bucketlist1 on 03/23/14 06:56:28 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

On 3/22/14, after being invited to this dealership by Natalie via an internet inquiry. I told Natalie that the lexus LS was on my "bucket list", but I had never drove the car or viewed it's options. When I entered the facility, no one acknowledged me. I walked around aimlessly, until I then called ...
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Comments (1)
Sales Rating RUDE, VERY RUDE Written by 11sand on 10/21/13 04:09:54 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Disrespectful, very rude. The manager flipped and yelled [non-permissible content removed] at the customers. There was no argument between the salesman and customers. Apparently, the manager felt like his salesman wasted enough of his time with these customers. I was shocked to witness this. I quick...
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Dealer Response

On behalf of the entire staff here at Len Stoler Lexus, we would like to apologize for your recent experience in the store. This is not a typical experience and something that we do take seriously. We will be looking into the situation further.

All Comments (1)
Sales Rating Good experience Written by lengoldheim on 07/07/13 06:32:25 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

They were very helpful, had the car I wanted [it was delivered that day] - we got all the prep and paperwork done and I [we] had a new car the day I walked in.
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Sales Rating disrespectful Written by robin12219 on 12/28/12 06:09:16 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

I went to look for a Lexus recently. I had visited six months earlier and the sales person who spoke to me at that time decided I had to work with him this time. When I requested to talk to another associate, he became offended and talked about me to the other sales person and manager. They then pre...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Lexus 200cth Written by 404 on 06/03/11 05:22:55 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No, Vehicle was not available

Len Stoler staff lied about having the lots of 200cth in stock (they had none and have no idea when they may get another shipment) and then tried to sell me another model which I have no interest in. What a waste of my time and energy.
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