Len Stoler Lexus
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Awesome Internet Sales Manager Sets this Dealership Apart
Written by 02/05/2016
onWhat I like about Len Stoler was Gemma, the Internet/BDC Manager. I had planned to buy my new Lexus at Sheehy in Annapolis about three miles from my house but Gemma really sold me on making the trek to Len Stoler. Originally, I was put in contact with her through the USAA car buying service. Through Gemma's helpful and timely email correspondence I developed rapport and trust with her. Not only did Gemma answer my questions, but she provided helpful information about aspects of the car and process that I didn't think to ask. I finally made the drive around the Baltimore beltway (in the rain on a Friday) to check out the GS350 she had emailed me about. One of the things Gemma did, was adequately describe the color of the Deep Sea Mica paint color. I trusted her expertise on this. Honestly, if it wasn't for Gemma, I would have never gone to Len Stoler. She was a breath of fresh from all of the other Lexus and Infiniti Sales Personnel I encountered during my long car search.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
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lenstolerauto on 02/08/2016
Thank you for the five-star review. We will pass the compliment along to Gemma about her providing personalized and detailed customer service and creating trust between the two of you. We looking forward to serving you in the future. Enjoy your new car!
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