Recommend this dealer? No
The service department recommends services that are not needed and does not perform proper diagnostics on vehicles that are under warranty despite charging $130 diagnostic fee. The general manager will make you feel as though you are not a valued customer. Do yourself a favor and stay away from this...
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Thank you for allowing us the opportunity to repair your vehicle. I apologize if you have the impression that we don't value you as a customer as we treat every customer like family here at Heritage VW. I'm empathetic to your situation and sorry you feel that ... Read moreAll Comments (1)