Heritage Volkswagen Owings Mills Service Reviews Dealerships
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Heritage Volkswagen Owings Mills Service Reviews

  • 9808 Reisterstown Rd Ste 2
  • Owings Mills, MD 21117 (map)
  • (888) 709-5516
  • Chat with Dealer
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Service Reviews

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Service Rating [non-permissible content removed] By VW_GUY_MD on 09/30/14 10:25:01 AM PDT
Recommend this dealer? No

The service department recommends services that are not needed and does not perform proper diagnostics on vehicles that are under warranty despite charging $130 diagnostic fee. The general manager will make you feel as though you are not a valued customer. Do yourself a favor and stay away from this...
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Dealer Response

Thank you for allowing us the opportunity to repair your vehicle. I apologize if you have the impression that we don't value you as a customer as we treat every customer like family here at Heritage VW. I'm empathetic to your situation and sorry you feel that ... Read more

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