Heritage Subaru Owings Mills Service Reviews Dealerships
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Heritage Subaru Owings Mills Service Reviews

  • 9808 Reisterstown Rd Ste 1
  • Owings Mills, MD 21117 (map)
  • Chat with Dealer
  • Awarded in 2015
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Service Reviews

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Service Rating Shipshape By alongstory on 01/31/15 12:00:16 PM PST
Recommend this dealer? Yes

We bought the full service package, great move. Scheduling, reminders, service hours - all good.
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Dealer Response

Heritage Subaru Owings Mills is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new Subaru. It was our pleasure assisting you in select... Read more

All Comments (1)
Service Rating Initial service By infpaquarian on 12/13/14 04:20:07 PM PST
Recommend this dealer? Yes

I purchased a 2015 Legacy Premium in August 2014. The deal included having fog lights installed. I was contacted, an appointment confirmed, and the fog light kit installed in a timely fashion for no charge. My first service appointment (oil change, etc.) was complimentary, also done in a timely fash...
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Dealer Response

Thank you so much for your kind comments. Heritage Subaru of Owings Mills is pleased to hear that your service experience with us was a great one! Please feel free to contact us with any further service needs. Thank you again and have a great day!

All Comments (1)
Service Rating Great emergency service on my Subaru By mlv123 on 06/08/13 12:57:03 PM PDT
Recommend this dealer? Yes

My 2008 Subaru Outback with 120k had a belt break during the middle of my drive home from work. This caused the alternator to stop working, which eventually caused the engine to power off. I had the car towed to Heritage, and they diagnosed and repaired the problem on the following day. I was very i...
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Dealer Response

Good morning mlv123! Thank you so much for your kind comments. Heritage Subaru of Owings Mills is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service ... Read more

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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Return Customer Since 2009 By maeubank on 04/07/13 07:35:11 PM PDT
Recommend this dealer? Yes

I have continued to return to Heritage Subaru since purchasing my first Subaru in 2009. The service center always delivers quality service - on time.
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Dealer Response

maeubank - Thank you so much for your kind comments. Heritage VW - Subaru of Owings Mills is pleased to hear that your service experience with us is always a great one! We welcome you to stay in touch and please feel free to contact us with any further service... Read more

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Service Rating Customer Friendly Service By markobyte on 04/05/13 05:14:52 PM PDT
Recommend this dealer? Yes

I've used this dealership for all of my routine service since buying the car there. I can make appointments on line; there is a shuttle service that takes me to work and back again. My service advisor, Harry, is always available and helpful. Work is done when promised and at the quoted price. So far...
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Dealer Response

Thanks for the positive feedback markobyte! Its always a pleasure servicing your vehicle and we would be happy to help with any future vehicle needs. We encourage you to ‘Like’ us on Facebook to stay abreast of news and monthly service specials as it would be ... Read more

All Comments (1)
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