Heritage Subaru Owings Mills Service Reviews
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Heritage Subaru Owings Mills Service Reviews

  • 9808 Reisterstown Rd Ste 1
  • Owings Mills, MD 21117 (map)
  • Chat with Dealer
  • Awarded in 2015, 2016

Service Reviews

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Service Rating Best dealership service department ever! By patticakes104 on 05/13/16 12:57:12 PM PDT
Recommend this dealer? Yes

Heritage Subaru is truly the best dealership service department I've ever encountered. I'm still coming here long after my initial few service visits (where I frequently use the dealer just to ensure my warranty is in force) because the service is so good. I've never been sold a product or service ...
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Comments (1)
Service Rating Shipshape By alongstory on 01/31/15 12:00:16 PM PST
Recommend this dealer? Yes

We bought the full service package, great move. Scheduling, reminders, service hours - all good.
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Dealer Response

Heritage Subaru Owings Mills is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new Subaru. It was our pleasure assisting you in select... Read more

All Comments (1)
Service Rating Initial service By infpaquarian on 12/13/14 04:20:07 PM PST
Recommend this dealer? Yes

I purchased a 2015 Legacy Premium in August 2014. The deal included having fog lights installed. I was contacted, an appointment confirmed, and the fog light kit installed in a timely fashion for no charge. My first service appointment (oil change, etc.) was complimentary, also done in a timely fash...
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Dealer Response

Thank you so much for your kind comments. Heritage Subaru of Owings Mills is pleased to hear that your service experience with us was a great one! Please feel free to contact us with any further service needs. Thank you again and have a great day!

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Great emergency service on my Subaru By mlv123 on 06/08/13 12:57:03 PM PDT
Recommend this dealer? Yes

My 2008 Subaru Outback with 120k had a belt break during the middle of my drive home from work. This caused the alternator to stop working, which eventually caused the engine to power off. I had the car towed to Heritage, and they diagnosed and repaired the problem on the following day. I was very i...
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Dealer Response

Good morning mlv123! Thank you so much for your kind comments. Heritage Subaru of Owings Mills is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service ... Read more

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Service Rating Return Customer Since 2009 By maeubank on 04/07/13 07:35:11 PM PDT
Recommend this dealer? Yes

I have continued to return to Heritage Subaru since purchasing my first Subaru in 2009. The service center always delivers quality service - on time.
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Dealer Response

maeubank - Thank you so much for your kind comments. Heritage VW - Subaru of Owings Mills is pleased to hear that your service experience with us is always a great one! We welcome you to stay in touch and please feel free to contact us with any further service... Read more

All Comments (1)
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