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Heritage Subaru Owings Mills Sales Reviews

  • 9808 Reisterstown Rd Ste 1
  • Owings Mills, MD 21117 (map)
  • Chat with Dealer
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Sales Rating Switched to a new 2015! Written by rvontheroads on 07/31/14 03:06:49 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I went in on a specific used car. I ended up leaving with a new 2015! One of the first! My salesperson was able to sit me down and explain to me the benefits and negatives of buying either. costs, long term opportunities, histories of the brand were all laid out. She understood my situation perfectl...
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Sales Rating Easiest Sales Process Written by jaekim402 on 07/25/14 08:42:46 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My sales rep Catherine was the best sales rep I had the pleasure dealing with. Great service and a welcoming environment.
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Dealer Response

Greetings! Thank you for stopping by Heritage Subaru Owings Mills. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

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Sales Rating Excellent Sales Dept Written by subaruowner9 on 07/25/14 10:58:44 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Catherine S. at Heritage Subaru was very knowledgable about her inventory. She answered a ton of questions and remained very patient. There were no pressure tactics at all and we felt very comfortable buying a car from her. The overall experience was outstanding. We would buy from Catherine S. at He...
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Dealer Response

Heritage Subaru Owings Mills appreciates your considerate review. We are pleased to hear that your experience at with us was a great one! Please do not hesitate to stop by with your new vehicle for a checkup! Thank you again for the highly praised feedback.

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Sales Rating Sales at Heritage Subaru Written by DEMcG on 07/16/14 05:32:57 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Experience was great. Product knowledge was excellent. Selection was good. Atmosphere was friendly. Staff struck a good balance of attentiveness without being too aggressive. Overall, great
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Sales Rating Disappointed with Management / received wrong information Written by k_brown on 07/07/14 08:37:27 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

We were in last week to purchase a new Subaru Forester. There were several mistakes during the process and I wanted to recap. The information exchange between Heritage Subaru and us started when we requested the Internet Price on Stock # DF442372, the Blue Manual Transmission Forester. When we cal...
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Dealer Response

Kristin, I do want to apologize again about the confusion over the options that were listed on our website. I have forwarded this matter to Subaru to ensure that no other customer will have this issue. The disclaimer on our website is listed below each vehicl... Read more

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