Heritage Chrysler Dodge Jeep Ram Owings Mills Sales Reviews
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Heritage Chrysler Dodge Jeep Ram Owings Mills Sales Reviews

  • 11212 Reisterstown Rd
  • Owings Mills, MD 21117 (map)
  • (888) 232-1389
  • Chat with Dealer

Sales Reviews

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Sales Rating John Ferraiuolo was fantastic Written by caplisj on 07/05/16 01:15:42 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

John was easy to work with and wonderful to deal with. I would recommend him to anyone.
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Dealer Response

Thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with Tim and the team! If you should have any further questions or want a little more insight on your vehicle, please donít hesitate to contact... Read more

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Sales Rating Just Excellent Service! Written by GwenMccready on 06/01/16 10:36:20 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My overall experience with the purchase of my Chrysler 200 was phenomenal; from my salesman John Ferraiuola to my finance manager Tony Hart. Very nice gentlemen. They took excellent care of me. John F. listened to me, and was very attentive to what I wanted and not what he wanted me to buy like some...
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Sales Rating Easiest Puchase Imaginable Written by Sea2828 on 05/23/16 07:02:06 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Salesman: Chris Burnette Scenario: We test drove a Jeep Wrangler Unlimited on Saturday. Chris followed up immediately and I gave him what I was willing to pay and that I could do it the following week. Chris said why wait and wanted to do the deal 2 days later on Monday (they are closed on Sun) Whi...
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Dealer Response

Thank you for your positive response. We are pleased that Chris Burnette was able to assist you with your new Jeep Wrangler Unlimited purchase. If you should have any further questions or want a little more insight on your Jeep, please donít hesitate to contac... Read more

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Sales Rating Excellent Experience Written by joegladys1 on 05/12/16 10:05:00 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I had an excellent sales experience. Tim Deinlein worked to get the best vehicle for me and it was right on the showroom floor. The sales manager also did an exhaustive search to make sure I was able to get a vehicle that had all the options I needed. The vehicle was prepared for delivery and a n...
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Dealer Response

Hello, Heritage Chrysler Dodge Jeep RAM Owings Mills would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we've succeeded. I will be su... Read more

All Comments (1)
Sales Rating Baffled with BS Shell game! Written by marEchrismiss on 03/22/16 10:24:24 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Not a good experience at all! Sales Manager was very impressed with himself, answered questions indirectly or not at all, and refused to honor an internet price which was $1800 off his self-described "really great, rock bottom-outta-the-gate" price. The internet price was not on a comparable vehicl...
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